Home › Forums › Themes Support › Claue › Background Video Showing on Desktop but not Mobile

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    • October 31, 2020 at 12:36 pm #39044
      wnickens

      Hey, I have a background video on my homepage. It’s showing on the desktop version but there is a black background on mobile version instead. This has been an issue for awhile but now that I have a new branded content video I want to launch I would like to correct this. Is there a setting I need to turn on for the video to also show on mobile?

      • This topic was modified 4 years, 1 month ago by wnickens. Reason: Adding mobile picture
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    • October 31, 2020 at 1:35 pm #39048
      Harry

      Hi Wnickens,

      The browser of mobile device auto turn off video to save data for users.

      It have way to upload background image below video and on mobile it will show the image background. https://prnt.sc/vakk2c

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • October 31, 2020 at 2:08 pm #39051
      wnickens

      @media (max-width: 767px)
      .vc_hidden-xs {
      /* display: none!important; */
      }

      I know it has something to do with this CSS

    • October 31, 2020 at 2:13 pm #39052
      wnickens

      The majority of my traffic comes from mobile and I would like them to experience the video also. Is there a way to make video show on mobile instead of the image? I provided an image of the current set up. I was playing with some of the code on the page and when I removed the display: none value from the code it display. However, when I tried to add that to custom css the image still showed.

      • This reply was modified 4 years, 1 month ago by wnickens.
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    • October 31, 2020 at 5:16 pm #39058
      Harry

      Hi,

      The code not affect to video. The video auto turn off by browser not come from theme.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • November 1, 2020 at 3:25 am #39061
      wnickens

      Okay, is there a work around?

      I have videos working on mobile phones on several of my other websites. With those it is using slider revolution.

    • November 1, 2020 at 3:04 pm #39062
      Harry

      Hi,

      The video work when it embed, it now bakery page builder run as background video. It have away use plugin like revolution slider as you said to make video run on mobile device.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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