Elementor, woocommerce & Cluse theme

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This topic has 12 replies, 2 voices, and was last updated 4 years ago by Harry.

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- December 7, 2020 at 5:01 pm #39502
  
  yarn-a
  Support Expired
  
  Hello I purchased your theme recently and I love Elementor how you used on the demo theme, so I ended up purchasing the pro version of Elementor. But the problem has occurred and I don’t know what caused the problem. When I edit the product page with the Elementor, top product images, image details, description, various of the colors and shop button is missing. Basically entire
  
  part is missing somehow. I tried to add new product, but when I use elementor plug in, it wipes up that part again.
  
  Basically it only shows the bottom part that I designed with the plugin. I really want to solve this problem.
- December 7, 2020 at 6:02 pm #39505
  
  Harry
  Support Expired
  
  Hi Yarn,
  
  Thank you for choose our theme.
  
  Please save the product page you build‌‌ as template https://prnt.sc/vxesdh and apply for all products https://prnt.sc/vxeu7h
  
  Kind regards
  
  Harry
  Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio
- December 8, 2020 at 8:57 am #39514
  
  yarn-a
  Support Expired
  
  This reply has been marked as private.
  - December 8, 2020 at 9:20 am #39515
    
    yarn-a
    Support Expired
    
    This reply has been marked as private.
- December 8, 2020 at 9:30 am #39516
  Harry
  Support Expired
  Hi,
  
  1. The issue because your product doesn’t have image in gallery. Please upload image for gallery.
  
  2. You can change background of overlay and opacity by add below code to Claue > Theme Otpion > General Layout > Custom CSS
```
.pswp__bg {
	background: #000;
	opacity: 0.5 !important;
}
```
  And change #000 with your color and 0.5 as opacity from 0.0 to 1.0
  
  Kind regards
  
  Harry
  Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio
- December 8, 2020 at 10:08 am #39517
  
  yarn-a
  Support Expired
  
  This reply has been marked as private.
- December 8, 2020 at 5:27 pm #39519
  
  Harry
  Support Expired
  
  Hi,
  
  Can you send me logi‌n credentials to check?
  
  Thanks
  
  Harry
  Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio
- December 9, 2020 at 12:47 pm #39524
  
  yarn-a
  Support Expired
  
  Hello Harry,
  
  I’m not comfortable sharing credentials since I’m working for the company. It’s not a personal page 😛 Is there any way you can help me without knowing the credentials?
- December 9, 2020 at 3:07 pm #39525
  
  Harry
  Support Expired
  
  Hi Yarn,
  
  I’m sorry i can’t check your configure without login credential.
  
  Kind regards
  
  Harry
  Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio
  - December 9, 2020 at 4:08 pm #39526
    
    yarn-a
    Support Expired
    
    This reply has been marked as private.
- December 9, 2020 at 5:16 pm #39531
  Harry
  Support Expired
  Hi,
  
  1. Please add below code to Claue > Theme Option > General Layout > Custom CSS
```
body.woocommerce #content div.product .elementor-widget-woocommerce-product-images .left div.images, 
body.woocommerce-page #content div.product .elementor-widget-woocommerce-product-images .left div.images, 
body.woocommerce-page div.product .elementor-widget-woocommerce-product-images .left div.images, 
body.woocommerce div.product .elementor-widget-woocommerce-product-images .left div.images {
	padding-left: 90px;
}
body.woocommerce #content div.product .elementor-widget-woocommerce-product-images .right div.images, 
body.woocommerce-page #content div.product .elementor-widget-woocommerce-product-images .right div.images, 
body.woocommerce-page div.product .elementor-widget-woocommerce-product-images .right div.images, 
body.woocommerce div.product .elementor-widget-woocommerce-product-images .right div.images {
	padding-right: 90px;
}
```
  2. I help you fixed by turn off lightbox option of Elmentor in Elementor Editor’s Settings Panel > Hamburger Menu > Site Settings. https://prnt.sc/vywa5j
  
  Kind regards
  
  Harry
  Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio
- December 10, 2020 at 10:14 am #39541
  
  yarn-a
  Support Expired
  
  Thank you so much!!
- December 10, 2020 at 10:19 am #39542
  
  Harry
  Support Expired
  
  You’re welcome!
  
  Harry
  Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio
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