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    • January 24, 2021 at 9:35 pm #40177
      wanderandstrive

      Hey there,

       

      we are experiencing technical problems when updating the latest version of the Gecko theme.

      Our website doesn’t work right as soon we update it. We are always kicked out of wordpress, plus all the CSS codes are visible on the website. (see attachment)

       

      Is there any compatibility issues with wordpress?

       

      Thanks in advance.

       

       

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    • January 25, 2021 at 8:21 am #40197
      Harry

      Hi,

      I’m apologize, I updating plugins on your site and it error 🙁

      Can you send me FTP account to check the error.

      Thanks

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • January 25, 2021 at 4:55 pm #40206
      Harry

      Hi Miri & Julia,

      I tried account you sent but can’t access. Can you please contact to hosting support for help.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • January 25, 2021 at 6:40 pm #40209
      Harry

      Hi Miri & Julia,

      It now have 2 error plugins on your site

      1. Please delete plugin “WooCommerce Product Add-ons” and try re-download and install again.

      2. And plugin “WPML Multilingual CMS”, i have to deactivate this plugin. Please try contact to plugin support for help.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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