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Home › Forums › Themes Support › Claue › Urgent Issue – Products Disappearing from Shop Page

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    • September 9, 2025 at 11:55 am #44680
      Geliai
      Support Expired

      Hello,

      I’ve been struggling with a major issue for almost a year now, and it’s becoming very frustrating. Every few hours, the products disappear from the shop page. Only after logging in again and clearing the cache do the products reappear, and the shop page loads correctly.

      I’ve already tested many things: disabling plugins, disabling LiteSpeed cache, switching from AJAX “load more” to a simple “next page” pagination, and many other adjustments with LiteSpeed. Unfortunately, nothing helps.

      My question is: could the Claue Theme itself be conflicting with WooCommerce, or is there another possible cause? At this point, I really don’t know. Maybe someone has experienced a similar situation and knows a solution.

      Thank you in advance for your help.

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    • September 9, 2025 at 11:20 pm #44682
      Harry
      Support Expired

      Hi,

      Can you send me your site login credentials to check the issue? I checked your site speed very low, can’t load the page.

      Did you check with your hosting provider?

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • September 9, 2025 at 11:27 pm #44683
      Geliai
      Support Expired
      This reply has been marked as private.
    • September 9, 2025 at 11:34 pm #44684
      Harry
      Support Expired

      Now i can access your site and it work normal

      If you have issue again, please try turn off product flip image option in Claue > theme option > woocoomerce > product listing settings

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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