Home Forums Themes Support Gecko Error with viewing site

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    • #7211

      Good day,

      I recently purchased your theme for one of my sites and when I am logged into the site on a Macbook I am only able to view the dashboard but not the site. This means that I can’t see the changes that I am making on the site. I only have this problem on a Macbook and not on any other device. Please advise as to what the problem might be.

      Thanks.

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    • #7217

      Hi Yolisa,

      We check your site on latest version of Safari Version 10.1.2 (12603.3.8) on Mac it work well https://monosnap.com/file/i5ri9RSD5ql5v7Vh0NPMDEKw7v6vMq#

      As your screenshot I saw you’re using outdated version. It for a long time no update. Could you tell us version of Safari on your Macbook?

      Thanks

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #7227

      Thank you for your response.

      Have a nice weekend!

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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