A Few Simple Questions

[original_dapez]

Hello there, just purchased this theme today, was able to change a lot like how I wanted to!

Still though, have little tweaks needed to be done in which I can’t figure out at all.

1. On the product listing, how can I hide the “SKU:” and “Categories:”?

2. When I add something to the cart, the footer popup gets cut off and doesn’t show fully, how can I adjust this?

3. I can’t change the sizes for my t-shirts, it says “Sorry, no products matched your selection. Please choose a different combination.”, even though the products have all the variables connected?

4. When looking thru the products, “Select Options” appears on the images, how can I hide that?

5. On my computer desktop I want to have 2 columns showing products, but on my mobile phone I only want 1 column showing products, can I have both differently?

6. How to take away the “NEW” image on some products? Some aren’t new and appear to be.

7. An image size guide looks perfect on the computer desktop, but in mobile it cuts off that image, how can I have it look perfect on both?

8. How to make instagram icon bigger?

Thank you so much for your time, I truly do appreciate it!! (:

[Harry]

Hi,

Thank you for choosing our theme.

1. You mean on product detail page? Because on product listing doesn’t have SKU and categories.

you can add custom css code in Claue > Theme option > General Layout > Custom CSS

.jas-wc-single .entry-summary .product_meta { display: none;}

2. It hard to control because the content, if you add more product on you still have to scroll down in popup

3. You have to config for all variations

4. You can hide in Claue > Theme Option > WooCommerce > Product Listing Settings > Enable Add To Cart Button > Off

5.  You can add custom css code

@media only screen and (max-width: 736px) {

.products .jas-col-xs-6 { flex-basis: 100%; max-width: 100%; }

}

6. You can setup “New” badge for individual product by edit this product scroll to Product Detail Layout Option > New Arrival and edit number you want display the badge https://monosnap.com/file/Qw77hryuOkcUzemxQ3GS7iQynmXhaK#

7.  Now the image auto resize to fit content on mobile, you can make the text on size guide image bigger

8. Could you tell me where is the instagram icon you want it bigger (header, social share)?

 

Best regards

 

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[original_dapez]

Hello, a few questions I had were able to be fixed….. some weren’t though :/

Here are the remaining questions I do have still…..

1. 

I want the bottom green banner to not appear when a product is added, since it gets cut off

2. 

I have variables, including different sizes, but still it gives me an error?

3. I tried adding the custom code to have 1 column for mobile and 2 on computer desktop, but it didnt work at all.

4. 
The instagram icon is below the “CART”, also, the mini cart says 2 items inside, but when I click it, nothing shows up…

[Harry]

Hi,

1. You can add custom css in Claue > Theme Option > General Layout > Custom CSS

.single-product .woocommerce-message,
.single-product .woocommerce-error {
display: none;
}

2,3. Could you send us your site url and temporary admin account as private reply. We will check and give you suggest

4. You can add custom CSS

.jas-social i {
font-size: 30px;
}

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[original_dapez]

This reply has been marked as private.

[Harry]

Hi,

2. I checked your site and saw you create custom attribute for product.
We recommend use global attribute like this video https://www.youtube.com/watch?v=ge3RBMX66Ug because custom attributes have more issue from version WooCommerce 3.0

3. I help you fixed issue product listing 2 columns to 1 column on mobile

4. The issue with Mini cart we’re investigating and answer you soon.

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[original_dapez]

Hey there!

Thank you for fixing the mobile version!! (:

You guys are amazing!

I followed the video you sent me, deleted my old attributes I had made, made new ones like in the video, even made a product from scratch and it still gives me the same error :/

Is there a way to change the blue “Add to” button to.. “Add to cart” instead?

Also to take away the “Additional information” tab?

Thanks again guys! My main issue is just the ….

even after following the steps..

[Harry]

Hi,

1. I checked again on your site and saw the issue because plugin “WooCommerce Variation Swatches” https://monosnap.com/file/RczllDi1xz0yFuo7XzSApzDdx9Nnb2# i disabled this plugin. it now ok

2. The issue with Add to cart button related to our theme, we will fix in next version. You can hot fix by add custom css code in Claue > Theme Option > General Layout > Custom CSS

.single-product div.product .stripe-enabled form.cart .quantity~.button {

white-space: nowrap;
}
3. You can hide Additional Information tab by add custom css

.woocommerce-tabs .additional_information_tab, .woocommerce-tabs #tab-additional_information { display: none;}

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[original_dapez]

Thank you guys so much, you are of great help and honestly an amazing experience thus far!! (:

Sorry, but again a few more little questions I have….

1. 

As you see on the left, it shows the product I just added, but when I click the mini cart it doesn’t show up :/

2.

In the “My Account” section, how can I remove “Downloads”, I dont have anything for people to download?

3.

I have the “flip product” on, so when you hover over the image it shows the back… I was wondering how to remove the gray off the image, it makes the image darker a bit when you hover over it, can I just have the image flip and thats it and not have it looks darker like in this image?

Thank you guys again!! 🙂

[Harry]

Hi,

1. The issue with Mini cart we still investigating

2,3. You can add custom css

.woocommerce-MyAccount-navigation .woocommerce-MyAccount-navigation-link–downloads {display: none;}

.product-image a.db::before {background: transparent;}

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[original_dapez]

Thanks again!

Sounds good about the mini cart, I can wait 🙂

The “Downloads” still shows up….. the flipping product worked perfectly!

Another question I just thought about, the “color swatch” plugins everyone talks about here, in order to show the colored boxes in product details…… is that a plugin you guys include, or is something I would have to purchase separately if I’m interested in it?

[Harry]

Hi,

1.I help you fix issue with download tab in my account.
2. The plugin color swatches included with our theme so you don’t have to purchase. You can follow this video to setup https://www.youtube.com/watch?v=8QgHFf57Lp0

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[original_dapez]

Hey there again!

1. I was wondering….. for this website for example https://www.diamondsupplyco.com/collections/tops

They have circular colors for the options of their t-shirts and when your mouse hovers over the color it changes the image of the t-shirt to that color, is there anything I can do thats similar to that by any chance? So people know a t-shirt has different color options.

2. Also, another question……. in this link right here https://www.diamondsupplyco.com/collections/tops/products/diamondsupplyco-summer-17-oases-tee?variant=40301696716

If you put your mouse over the t-shirt it does a zoom ONLY to the place your mouse is located at and not an entire zoom on the entire image, is there a way to do that as well?

Thanks again guys for the massive help!!!! (:

[Harry]

Hi,

1. Our plugin support show swatches on product listing page you can go WPAddon > Variation Swatch
https://monosnap.com/file/FHNfgkXpjjhv95DEBZxyRNaglT8PKE#

2. I checked your site still saw you create custom attribute, we recommend use global attribute.

You can follow our video https://monosnap.com/file/hpXu6hWrGFT0ZQMRtWL0zw87fRYOOj#

Sorry our theme doesn’t support zoom feature like the link you sent, our theme support zoom feature like default of WooCommerce.

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Foster]

Hi

To solve the problem with Mini Cart please add this code in wp-config.php file in root folder of your WordPress

 
define( 'WP_MEMORY_LIMIT', '256M' );

Cheers,
Foster

[original_dapez]

1. I tried adding that code to fix the Mini Cart, but still it doesn’t work right for me :/

I saw it working once, unless its a plugin thats interfering with it?

2.

So I managed to have the color swatches in the product list as you see in the image bottom left…. but it doesn’t work at all in mobile….. it just stays black..

3. 

 

How to remove color and size on the bottom right, thanks!!

[original_dapez]

4. Another question, when I click the gray or white option and the image flips, it is still the black one, is there a way for the programming to know to flip to its corresponding color?

[Harry]

Hi,

1,2,3. We help you fix issue with mini-cart, color swatch on mobile, remove additional information content

4. The flip image will get the first image on your gallery http://take.ms/ygcjm so when you hover it only display black t-shirt

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[original_dapez]

Thank you guys honestly for being so awesome!

Only 2 questions really….. now the flip product image doesn’t work in mobile, it does work on my desktop computer though!!

Mini cart is perfect. Color swatch as well!

2. For the flip product image is there anyway I can have it flip to gray or white when it clicked or it will just remain in black no matter what?

[Harry]

Hi,

1. I checked flip image it work well on my desktop, for mobile version it can’t do because touch action

2. It will remain to black.

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[original_dapez]

thats strange then :/ yesterday and the days before that it was working on mobile perfectly to flip the image on mobile?, someone on here even helped me to make it work

[original_dapez]

? :/

[original_dapez]

Hello there, still haven’t been answered really :/

The product image flipping use to work in mobile, as I would tap and scroll on my iPhone, the image would flip in the SAFARI browser without an issue, now it stopped working? I’m 120% certain it was working before…

[Harry]

Hi,

Sorry because new issue.

The issue after we fix click on swatches on product listing on mobile. we are investigating and fix both issue soon

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[original_dapez]

1.

The “add to cart” button loads, loads and loads but doesn’t finish adding the product….

2.

The mini cart again doesn’t show the products… :/

3.

On the checkout page the image gets cut off, how can I adjust this?

4.

Did you guys figure out how to select a different color in the swatches and when I hover over the image it shows me the back side of that color and not just the 2nd image in the product gallery image?

5. Also, in order to be able to flip the image in mobile devices is also another topic is all, thanks again for your help guys!!!!! (:

[original_dapez]

6. ALSO, if there is a way to center the color swatches on computer and in mobile? Thank you!

[Harry]

Hi,

1,2. The issue with add to cart and mini cart come from our theme, we will fix and release update soon.

3. I saw your product’s original image is square. so you need go to WooCommerce > Settings > Product > Display > Product images and change all dimension to square (i mean width = height) after that you go to Tools > Regenerate Thumbnail > Regenerate All

4. This issue relate to plugin, we will discuss with plugin author to improve this
5. We will fix this after issue with add to cart, we are sorry about this

6. You color swatch on product listing page? Do you want center product name and price too?

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[original_dapez]

1. When will the update take place? Will it be before September ends?
2. Actually, can I be able to make the price color red instead? Keep the position its in, just change the font color to red for the price only.
3. For the “Size Guide”, is there a way for it to already be showing, rather than having to click it for it to pop up?

[Harry]

Hi,

1. We fixed issue relate mini cart, click on color swatch, and flip image on mobile on your site, please clear cache before check

2. You can change price to red color only by add custom css in Claue > Theme Option > General Layout > Custom CSS

.woocommerce-Price-amount.amount {
color: red;
}

3. You can add size guide in product description or add an image or HTML content below Add to cart button in Claue > Theme Option > WooCommerce > Product Detail Settings > Extra Content

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[original_dapez]

1. 
   hello…. first question is… can I have it say “Size Guide (CLICK HERE)”?

   2.
   
   
   When I add an item to the cart and close out that pop up window that appears… the mini cart appears to be empty unless I refresh the page?

   3. When will the update happen for the theme? Any expected dates of release as of yet? 🙂

[Harry]

Hi,

1. Yes, you can change text by use Loco Translate plugin. http://support.janstudio.net/forums/topic/theme-translation/

After install LocoTranslate plugin you navigate to Loco Translate > Themes > Claue > New Languages > English (US) and search “Size Guide” and change as you want

2. Yes, the popup action doesn’t update cart number unless you refresh the page, you can change behavior of add to cart in Claue > Theme Options > WooCommerce > Product Detail Settings > Add to cart behavior > Slide sidebar cart will update when you add item to cart

3. We’ve just release update yesterday, we also install latest version on your site. To get notification when have new version you go to ThemeForest > Your Account > Settings > Email Settings > and check in like this screen shot http://take.ms/uTkhw

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[original_dapez]

Sounds perfect! In the update were you guys able to by any chance figure out how to select a different color in the swatches and when I hover over the image it shows me the back side of that color and not just the 2nd image in the product gallery image?

[Foster]

Hi,

I’m not sure to understand your mean, could you please explain more?

[original_dapez]

I have the white selected, but when I hover over the image, it shows the back of gray instead because its the 2nd image in the product image gallery…… was told I believe that in this new update, whichever color I select and when I go to see the flipped image, it would be its corresponding color?

Thats the main issue I have honestly, other than that nothing else (:

[Harry]

Hi,

This function is issue if plugin color swatch, i told with plugin author and wait for them improve in future.

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[original_dapez]

1.

In the cart the image thumbnail is perfect, but in the mini cart it cuts off…. I already adjusted the image under the product display settings and regenerated the images…

2.

When I click my account it just lets me log in and does not let me make an account, nor to check my orders…. dont log into my woocommerce and check it though….. open up in a different computer that doesn’t have the woocommerce logged in and you will see this problem too :/

[Harry]

Hi,

1. I checked on my computer it ok, could you try clear cache and check again

2. You can go to WooCommerce > Settings > Account > and follow this screen shot http://take.ms/G7z8z

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[original_dapez]

It works now!

Another question….

1. 
Can I change the light blue from the “ADD TO CART” button to purple instead by any chance?

[Harry]

Hi,

1. You can change blue color to another color on overall site in Claue > Theme Option > Color Scheme > Primary Color

2. For only add to cart button by add custom css

.single_add_to_cart_button,
.external_single_add_to_cart_button {
background: #56cfe1 !important;
}

Best regards
and change #56cfe1 with your color

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[original_dapez]

Thank you again guys!! Honestly best support team ever! (:

Another problem just came about….. :/

I have no clue what that error can be once I go to the checkout :/

This is what the error states….
“Fatal error: Uncaught Error: Call to a member function get_permalink() on boolean in /home1/sanlopgr/public_html/kiostore/wp-content/plugins/wpa-woocommerce-product-bundle/includes/woocommerce/checkout/review-order.php:65 Stack trace: #0 /home1/sanlopgr/public_html/kiostore/wp-content/plugins/woocommerce/includes/wc-core-functions.php(205): include() #1 /home1/sanlopgr/public_html/kiostore/wp-content/plugins/woocommerce/includes/wc-template-functions.php(1593): wc_get_template(‘checkout/review…’, Array) #2 /home1/sanlopgr/public_html/kiostore/wp-includes/class-wp-hook.php(298): woocommerce_order_review(”) #3 /home1/sanlopgr/public_html/kiostore/wp-includes/class-wp-hook.php(323): WP_Hook->apply_filters(”, Array) #4 /home1/sanlopgr/public_html/kiostore/wp-includes/plugin.php(453): WP_Hook->do_action(Array) #5 /home1/sanlopgr/public_html/kiostore/wp-content/themes/claue/core/libraries/vendors/woocommerce/templates/checkout/form-checkout.php(61): do_action(‘woocommerce_che…’) #6 /home1/sanlopgr/public_html/kiostore/wp- in /home1/sanlopgr/public_html/kiostore/wp-content/plugins/wpa-woocommerce-product-bundle/includes/woocommerce/checkout/review-order.php on line 65″

No clue whatsoever what it may be… the hoodies worked for me, but most products it gives this error..

[Harry]

Thank you for your kind words!

Your issue fixed.

Could you help us give our theme good review and 5 star rating at https://themeforest.net/downloads.

We really appreciate.

Have a great day!

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[original_dapez]

Oh wow, what was the issue, how was that error fixed? Simply curious is all

Of course I will leave a review right now!!!! (:

[Harry]

Thank you so much for your rating, this issue related to plugin WPA WooCommerce Product Bundle.

We fixed this 2 days ago and upload to our download server. I just delete plugin and reinstall.

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[original_dapez]

Understood!!

One more easy question (:

1.

for the social media icons……… is there a way to move them all the way to the left?

ALSO, is there a way to erase google plus, pinterest and tumblr? To only have Facebook and twitter there?

Last related question, is there a way to have instagram as well there by any chance? Thanks again guys!!

[Harry]

Hi,

You can add custom css

.jas-social {text-align: left;}
.jas-social a:first-child { margin-left: 0;}
.jas-social a.google-plus, .jas-social a.pinterest, .jas-social a.tumblr { display: none;}

It’s now Instagram still doesn’t support share, you only upload direct on Instagram.

Besst regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[original_dapez]

Did the last code, it left aligned the “Twitter and Facebook” icons, but as well it left aligned my instagram icon thats in the menu bar?

[Harry]

Sorry

Please change prev code to

.social-share .jas-social {text-align: left;}
.social-share .jas-social a:first-child { margin-left: 0;}
.social-share .jas-social a.google-plus, .social-share .jas-social a.pinterest, .social-share .jas-social a.tumblr { display: none;}

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[original_dapez]

This reply has been marked as private.

[Foster]

Hi,

I have checked many times but I can’t reproduce this issue. It still working normally. For this case, could you please make a video record to explain more your steps?

Thank you

[original_dapez]

Hello there again! Just a few more questions again.

1. Is there a way to make the title of my t-shirt be a bit more separated from the sidebar? Its very close to it. Or maybe make the sidebar a bit smaller and that will help?

2. How can I adjust the t-shirt thumbnail? In a few t-shirts it cuts off sightly on the edges is all.

3. By default for example the t-shirt shows up gray, when I click a different color it switches to that color, problem is when I hover over the image its the back of the default image again. Have you guys  fixed it in order for it to hover and show the back of the corresponding color a person selected?

Thank you SO much for your time!!!

[Harry]

Hi,

1. You can add custom css in Claue > Theme Option > General Layout > Custom CSS

@media only screen and (max-width: 1440px) and (min-width: 1024px) {
.header-lateral #jas-content {padding: 0 15px;}
}

2. Please go to WooCommerce > Settings > Products > Display > Product Images > Change all dimension to equal ( width = height). After that you go to Tools > Regenerate Thumbnails

3. Sorry this issue not yet fix. You also need update theme to latest version 1.2.4 and plugin Variation Swatch to version 1.0.1 with more fix bug and improve.

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[original_dapez]

How do you update the theme? :/

[Harry]

Hi,

please follow this topic http://support.janstudio.net/forums/topic/updating-the-theme/

Best regards!

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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