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Home Forums Themes Support Gecko Add to cart behavior with mandatory product fields

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    • #41788
      evince
      Support Expired

      Hi

      We are using Advanced Product Fields Pro for WooCommerce to get additional information for customizing some products.

      Most of these fields are mandatory. Unfortunately, there are no error message, when the fields are not filled in properly, there’s just the side card appearing without adding the product to cart.

      The developer already checked and I got this answer:

      It seems that the issue is not with our plugin and perhaps with the theme you are using as the theme is overwriting the WooCommerce “Add to Cart” behavior wherein if somethings happen it should show an error and your theme is choosing not to display those errors.ย 

      With that being said, could you please reach out to the developer/author of the theme you are using at the moment and kindly ask them to look into this behavior.

      So can you please check this too?

      Thanks and best regards

      Evi

       

    • #41789
      Harry
      Support Expired

      Hi Evince,

      Thank you for choose our theme.

      Please go to WooCommerce > Settings > Products > Add to cart behavior and uncheck 2 last fields.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #41790
      evince
      Support Expired

      Hello Harry

      Thank you, worked ๐Ÿ™‚

      Best regards

      Evi

       

    • #41791
      Harry
      Support Expired

      Youโ€™re welcome!

      Have a nice day!

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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