Ajax not taking all data to cart

[ArtK]

Dear Harry,

Kindly find staging details already given while opening this ticket.

Hope you are doing very good. 🙂

 

[ArtK]

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[Harry]

Hi AK,

The issue because plugin doesn’t support Ajax Add To Cart. Please go to WooCommerce > Settings > Product > Add to cart behavior and uncheck 2 last fields.

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[ArtK]

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[ArtK]

After clearing all cache:

1. Pop up comes from archive pages (Category, shop etc).
2. Pop-up fails to appear from product detail page on pressing add to cart.

Can you kindly check production link and confirm the above points and help resolve point 2.

Thank you and have a nice day ahead dear Harry 🙂

Best Regards,

AK

[ArtK]

Hi,

I got some bad news. When I switch off AJAX, add to cart button is failing to add products to cart in production even with cache switched off.

I tried to add products to cart with ajax switched off and the products on adding becomes 1 and then zero in seconds. Only after I switched Ajax back on, the issue stopped.

Can you please help me :

1. Resolve add to cart issue when Ajax is switched off.
2. Pop up failing to appear in product page when Ajax add to cart  is switched off.

Looking for your quick reply as this issue is affecting production.

Best Regards,

AK

[Harry]

Hi AK team,

When you switch off Ajax Add to Cart the popup will not work. Please go to Theme Option > WooCommerce > Product Detail Settings > Add to cart behavior and change to Slide Sidebar. Or you check in first field in WooCommerce > Settings > Product > Add to cart behavior it will redirect to Shopping cart page when you add product to cart.

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[ArtK]

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[Harry]

Could you please send me admin account to check.

Thanks

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[ArtK]

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[ArtK]

Also to report a bug:

3. If woocommerce add to cart behaviour  is ” Redirect to the cart page after successful addition” then the cart page shows “continue shopping” button in cart page. On pressing this, you will be redirected to the product page but the cart will show zero.

You can replicate this in the staging I gave you. Looks like a theme issue with the recent update maybe?  Kindly help resolve since we want everything to work as expected.

Thanks a lot 🙂

Best Regards,

AK

 

[Harry]

Hi AK,

2. The Sidebar cart not appear because Ajax Add to cart disable.

3. I see you installed so much plugins, please try deactivate one by one and check again https://www.loom.com/share/2647229ba08a4c1fafdcbc1bbedea0b6 i check on my local it still work well

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[ArtK]

Hi Harry,

Can you please give a code which makes the side bar appear without ajax? Maybe with CSS? This is one of the most beautiful feature about your theme and we need this without ajax.

We will analyze point 3 and let you know what we find.

Thank you. Have a nice day ahead 🙂

Best Regards,

AK

[Harry]

Hi Ak,

The sidebar cart trigger click action and control by js it can’t control by CSS.

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[ArtK]

Hi,

Can you give some php based trigger using some hooks or filters ? The idea is after the pages refreshes, the code should trigger the slide using js? So, instead of using AJAX to trigger the sidebar on click, you trigger the sidebar after page refresh?

I am sure there must be some work around without involving AJAX?

Thank you.

[Harry]

Hi Ak,

I’m sorry. It doesn’t have PHP trigger action hook to change class of mini-cart and also update product in mini-cart, it need Ajax to update content of minicart and number of product in cart.

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[ArtK]

Ok..Thank you for your replies. Have a nice day ahead 🙂

I will open another ticket with a small issue in few days. You can mark this as resolved. If point 3 shows in production, I will open ticket later on.

Best Regards,

AK

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