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- This topic has 16 replies, 2 voices, and was last updated 2 years, 1 month ago by Harry.
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October 26, 2022 at 2:26 pm #43422ateacmeSupport Expired
Hi, I have a problem with blog thumbnail images on https://www.marlenefragranze.com/it/blog/
I used 900×600 px image and tried also with one of the images created for slides in homepage but images are not visible in blog list.
At the moment this is a “standard” page with your blog widget (because I dont’ want article slide at the top of the page).
If I set this page as “blog page” in settings>reading option, then thumbnail become visible but just in the list, non in the top slide.
The featured image can be visible if I put it into the page so it’s not a file problem.
Thanks a lot for any help you can provide
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October 26, 2022 at 4:50 pm #43423HarrySupport Expired
Hi Ateacme,
I checked your site and saw the issue because your site running multilingual.
You need create a sample post in other language and also need media translation.
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
October 26, 2022 at 5:12 pm #43424ateacmeSupport Expired
But what about if I don’t want to publish a post also in english?
In all the other websites I can publish post just in one language without issues…
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October 26, 2022 at 5:20 pm #43425HarrySupport Expired
Hi,
I’m not sure but you can try create a post in English and un-publish this post.
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
October 26, 2022 at 5:25 pm #43426ateacmeSupport Expired
This can be just a temporary solution…. I need to have a correct image display without creating and deleting translations I don’t need to.
Please check a definitive solution
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October 26, 2022 at 5:33 pm #43427ateacmeSupport Expired
In any case your suggestion doesn’t work.
Now I have an english post but image is still hide
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October 26, 2022 at 6:44 pm #43428HarrySupport Expired
It now show the image, please try delete the English version and check again.
I have to go to WPML > Setting > Media Translation and click on Apply button.
I see you using our theme for new site. Please buy new license for new site. One license only can use for one site.
Thank and regards!
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
October 26, 2022 at 8:13 pm #43429ateacmeSupport ExpiredThis reply has been marked as private.
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October 28, 2022 at 5:00 pm #43433HarrySupport Expired
Hi,
I’m not sure why on my local it work well https://tppr.me/IkMmM. On your site when i deactivate plugin WPML it show the image. Let us check more and give you solution.
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
October 28, 2022 at 5:05 pm #43434HarrySupport Expired
I see the issue, you check in this option https://tppr.me/xxIr and it change the path to image when i uncheck the issue resolve.
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
October 28, 2022 at 5:06 pm #43435ateacmeSupport Expired
ok, thanks.
Please, when you deactivate a plugin for a test, then activate it again: my client Marlene couldn’t open the custom admin link because of ithem security plugin deactivated
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October 28, 2022 at 5:12 pm #43436HarrySupport Expired
Sorry about this.
The issue resolve when uncheck this option https://tppr.me/xxIr
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio
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October 28, 2022 at 5:12 pm #43437ateacmeSupport Expired
that image is visible but others not are not visible and links are not more valid
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October 28, 2022 at 5:34 pm #43438ateacmeSupport Expired
I had to restore a previous backup to see the site correctly. we need to make a change in how the cover images are called up by your blog widget. unfortunately I cannot change the rest of the links (already sent to google and used in posts and social campaigns) only for this view
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October 28, 2022 at 6:00 pm #43439ateacmeSupport Expired
At the moment I’m investigating also with wpml support
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October 28, 2022 at 7:11 pm #43440ateacmeSupport Expired
Hi, wpml support detected a conflict between your blog widget and wpml. we have solved it for the moment by replacing your widget with a wordpress standard one that works fine. they gave me a link for you, if you want to ask them for support to improve the compatibility of the theme with wpml: https://wpml.org/documentation/theme-compatibility/go-global-program/
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October 29, 2022 at 12:24 am #43445HarrySupport Expired
Thanks, we will contact to WPML team to fix the issue.
Have a nice weekend!
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio
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