Cannot translate related products

[support]

Hello,

Related products are shown in english, but everything else is correctly displayed in spanish. We tried loco but “related products” already has its right spanish translation. But for some reason, on frond end is showing in english. Why is that?

[Harry]

Hi,

Could you please send us your site url and login credentials and check in “Set as private reply”.

We need check more before give you solution.

Thanks

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[anacaillabet]

Hello, I need to translate “RELATED PRODUCTS” to the Spanish

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[support]

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[Harry]

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Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Yes, some texts we customize for style of our theme so it belong to Claue theme.

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hello Marcelo,

The account you sent can’t access to plugins and theme editor, i can’t check what you added to child. Could you grant more access for my account to check more.

I recommend move your customize code related to font-face to claue-child > style.css

Thank and regards!

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

I see the update database of WooCommerce on your site not complete. Please try update WooCommerce by enbale Cron Job of WordPress https://www.siteground.com/kb/disable-enable-wordpress-cron/ or manual update

https://prnt.sc/r11g6z

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[support]

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[Harry]

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Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[support]

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[Harry]

Hi,

1. If you add font to child theme just use code

@font-face {
	font-family: 'mark-Bold';
	src: url('fonts/MarkPro-Bold.woff') format('woff');
	font-weight: normal;
	font-style: normal;
}
@font-face {
	font-family: 'mark-Light';
	src: url('fonts/MarkOT-Extlight.woff') format('woff');
	font-weight: normal;
	font-style: normal;
}
@font-face {
	font-family: 'mark-Book';
	src: url('fonts/MarkPro-Book.woff') format('woff');
	font-weight: normal;
	font-style: normal;
}
body {
	font-family: 'mark-Book', arial, sans-serif !important;
	letter-spacing: .02em;
}
.jas-menu > li > a {
	font-family: 'mark-Book', arial, sans-serif !important;
}

.product_title {
    font-family: 'mark-Book', arial, sans-serif !important;
}

h3{
	font-family: 'mark-Book', arial, sans-serif !important;
}

don’t need absolute path

2. It issue of WordPress. http://dev.themeblvd.com/tutorial/switching-to-a-child-theme-after-youve-already-started-building-your-website/

Kind regards
Go to Appearance > Widgets, and make sure all of your widgets are in the correct widget areas. You may need to spend a few minutes just dragging many of the widgets back to the correct widget areas.

If any of the widgets you setup previously are gone all together, check to make sure they aren’t in the “Inactive Widgets” section before deciding you need to add them again and re-configure their settings.

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi,

It now the price filter work well after you update database, please check.

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[support]

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[Harry]

Hi,

You just use the child theme included in the package you download from themeforest and change name as you want don’t need to use plugin.

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[support]

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[Harry]

Is your site running CDN cache? I changed and deleted some codes it still show error message

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Please you help me clear cache on CloudFlare.

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

I fixed the issue but I deleted child theme and it remove “fonts” folder. Could you help me re-upload fonts folder to child theme.

Sorry about that.

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[support]

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[Harry]

I see the problem when deactivate plugin “YITH Wishlist” and it work.

I added code to child theme to check if have any plugin override function of woocommerce and theme, when i remove file in child theme. the error message still show error message from child theme while i remove the files so i have to create file again to disappear error message.

Could you help me remove folder “woocommerce” in child theme and delete cache of CloudFalre. I the issue with number of product per row, please try deactivate plugin YITH Wishlist and let me know to check again.

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[support]

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[Harry]

Please try clear cache on CloudFlare, the files remove and not run on site but it still show error message from the file removed.

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[support]

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[support]

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[Harry]

Hi,

1. Please go to Loco Translate > Theme > Claue > Create Template or Edit Template https://prnt.sc/s8pj53

2. Click on Sync button > Save https://prnt.sc/s8pk5z

3. Back to Loco Translate > Theme > Claue > Edit Spanish language > Sync > Save and translate

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[support]

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[Harry]

Did you try create new language and save in custom https://prnt.sc/s8pu60 or edit exist.

Please create new and save as custom location.

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[support]

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[support]

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[Harry]

Hi,

If you want apply for separate site in child theme you need copy file that contain the text to child theme and change in child theme.

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[support]

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[Harry]

I mean the text you want translate in parent theme. You found the text in file and you copy the file to child theme and change the text in child theme as you want.

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[support]

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[Harry]

For woocommerce you should copy from claue > core > libraries > vendor > woocommerce > template to claue-child > woocommerce

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[support]

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[Harry]

Hi,

Did you edit something in code? I log in with account you send but can’t access to check theme editor.

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[support]

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[support]

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[support]

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[support]

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[support]

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[Harry]

Hi,

I check on child theme and see the issue cause by code move product short description above add to cart button

add_action( 'wp_head', 'change_short_description_position' ); 
function change_short_description_position(){
    remove_action( 'woocommerce_single_product_summary', 'woocommerce_template_single_excerpt', 20 );
}
add_action( 'woocommerce_before_add_to_cart_button', 'woocommerce_template_single_excerpt', 0 );

On out of stock product the add to cart button disappear so the description disappear too.

Please change code to

add_action( 'wp_head', 'change_short_description_position' ); 
function change_short_description_position(){
    remove_action( 'woocommerce_single_product_summary', 'woocommerce_template_single_excerpt', 20 );
}
add_action( 'woocommerce_before_add_to_cart_form', 'woocommerce_template_single_excerpt', 0 );

and download attach file and put in claue-child > woocommerce > single-product > add-to-cart

Kind regards

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Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[support]

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[Harry]

Hi,

Please clear cache on your site. I view your site as guest on other browser and it work well.

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[support]

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[Harry]

Hi,

Please add below code to claue > theme option > general layout > Custom CSS

::-webkit-input-placeholder {
	color: #c1c1c1;
}
:-moz-placeholder {
	color: #c1c1c1;
}
::-moz-placeholder {
	color: #c1c1c1;
}
:-ms-input-placeholder {
	color: #c1c1c1;
}

and change #c1c1c1 to #888

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[support]

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[Harry]

Sorry for late reply. I check file simple.php without modify when put in child theme it not work too.

For this case can’t show description text on out of stock product if you change position of short description.

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi Marcelo,

It only work when you remove the code

add_action( 'wp_head', 'change_short_description_position' ); 
function change_short_description_position(){
    remove_action( 'woocommerce_single_product_summary', 'woocommerce_template_single_excerpt', 20 );
}
add_action( 'woocommerce_before_add_to_cart_form', 'woocommerce_template_single_excerpt', 0 );

But it will show short description in position you not want.

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

It because the action_hook where show short description inside of function check if product in stock

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[support]

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[Harry]

Hi,

Please edit file yith-woocommerce-popup/includes/newsletter-integration/Mailchimp.php
change line 77

add_action( 'wp_ajax_ypop_nopriv_subscribe_mailchimp_user', array( $this, 'subscribe_mailchimp_user'));

to

add_action( 'wp_ajax_nopriv_ypop_subscribe_mailchimp_user', array( $this, 'subscribe_mailchimp_user'));

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Or you can use this plugin https://wordpress.org/plugins/popup-builder/

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[support]

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[Harry]

Hi,

1. The issue of YITH Plugin, there are so much user report but they still not fix this issue. You have to backup this file for next update

2. I checked your site it work https://prnt.sc/tb8g47 please clear cache and check again.

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Author]

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