Home Forums Themes Support Claue Can't upload picture

Viewing 9 reply threads
  • Author
    Posts
    • #9958

      I keep trying to upload my logo and it keeps giving me a HTTP error messagenicksandgray.com

      The file I tried to upload is ngcircle.png

    • #9992

      Hi,

      Please refer this article http://docs.presscustomizr.com/article/229-fixing-errors-when-uploading-images-in-wordpress

      If it still does not work, please let me know.

      Thank you
      Foster

    • #10002

      It’s still not working. I have attached the image below. I changed the image size to 72 dpi and only 3×3 inches.

      Attachments:
      You must be logged in to view attached files.
    • #10005

      Hello,
      Where is your site? I saw 2 links in this ticket http://www.nicksandgray.com messagenicksandgray.com
      And please provide me a temporary admin account to check this issue.

      Thank you

    • #10008
      This reply has been marked as private.
    • #10009

      It does not work, please check again.
      Thank you

    • #10012
      This reply has been marked as private.
    • #10017

      Hi,

      I tried to upload other images, it works fine, so I think the problem caused your image, please ask your designer to export this image to correct format.

      Hope you understand.

    • #10020

      I am confused how I could upload the other png logo. I formatted both of them myself

    • #10023

      Do you have PSD version of this logo?

Viewing 9 reply threads

You must be logged in to reply to this topic.