Home Forums Themes Support Gecko Checkout Screen Layout

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    • #1619

      Hi guys!

      I just installed the plugins : Woocommerce Product Add-Ons and Woocommerce Ship to Multiple addresses.

      I was testing the checkout process and I ran into some problems when I purchased more than one item, with the add-on of gift notes. The layout looks really bad on the final page where customers click “Place Order.”  Is there any way to fix that? Are these plugins just not compatible with your theme?

      Thanks so much for your help.

      • This topic was modified 7 years, 11 months ago by Harry.
    • #1623

      Hi,

      Can you take screen shot. Normally when you use 3rd party plugins you need add customize code to compatible with theme’s style.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #1624
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    • #1625

      Hi,

      The product on your site now all out of stock, i can’t check function.

      And admin account you attached can’t access.

      Can you check admin account and update for us?

      Thanks

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #1627
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    • #1628
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    • #1630

      Hi,

      This bug come from plugin

      You can add custom css in JanStudio > Theme Option > General Layout > Custom CSS

      table { table-layout: inherit;}
      
      h3#ship-to-multiple {padding-left: 15px; width: 100%; }
      
      .clear { clear: both;}
      .ship_address, .no_shipping_address {width: 90%}

      Regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #1634

      The code works perfectly! Thank you so much!!

    • #1765
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    • #1768

      Hi,

      Can you setup a product with Product-Addon plugin and send us link + screen shot. We will take a look and help you solve problem.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #1769
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    • #1770
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    • #1771

      Hi,

      We check your site, and switch to default theme “Twenty Sixteen” but still saw this problem

      https://monosnap.com/file/0Rwbo8N6gJu8ApYpntkQfuywR2WWus#

      You can send this screen shot to WooCommerce and tell them try switch to default theme to check. Problem come from Multi Shipping Plugin not Product Add on plugin

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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