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    • #6878
    • #6879

      Hi Prinec1306,

      Thank you for purchase.

      You can change logo by go to Claue > Theme Option > Header > Logo.

      Make sure upload your logo for both Regular Logo and Retina Logo.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #6880

      Thanks but i have tried this and wont change it. I will change both and see what it does.

      I want to ask…can i create a marketplace with this theme customers can upload their own items to sell?

      Thanks – nice theme

    • #6883

      Hi,

      I checked your site and saw your logo changed.

      You can use plugin to make your site to marketplace https://www.wcvendors.com/.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #6920

      Hi, how do i get a full slider on the top and not just a boxed one with different colour on the outsides?

      Thanks

    • #6921

      yes logo changed thank you.

    • #6925

      Hi,

      You can set slider full width by edit the row wrap slider, and uncheck wrap conntent http://take.ms/JSdv0

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #6941

      Thanks Harry.

      I am trying to do a form but it wont add the attachments and half the message  wont show.

    • #6944

      I would like

      Name, email, Tel, Subject, Item, Asking Price, Item Description, Other, Attach Images, Send

      Thanks

    • #6945

      How the form looks like now and not working

      Attachments:
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    • #6947

      How the form looks like now and not working – page 2

      Attachments:
      You must be logged in to view attached files.
    • #6956

      1. Could you send us the admin account as private reply. I try the account you sent but can’t access your site.

      2. Two emails have different http://take.ms/3VHPq can’t use same email in these fields

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #6968
      This reply has been marked as private.
    • #6969
      This reply has been marked as private.
    • #6972

      Sorry can i ask – where do i add the thumbnail from? Where i hover over the pic it comes up blank and i dont know where to add the image?

      Thanks

    • #6973

      Hi,

      Could you please provide us admin account again? The account which you sent above did not work.

      Thanks

    • #6974
      This reply has been marked as private.
    • #6978

      1.I helped you setup the contact form, you can follow for 2nd form.

      2. You have upload 2nd when hover by upload image to gallery for product on right column https://monosnap.com/file/zDCYfydRhMPFpjjZ7qyn9Nk3YfLwEc#

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #6985

      Hi, the attachments still won’t work on the second form on the Sell page. Do i need to add anything? Thanks

    • #6997

      I helped you change some config on form 2, please check again.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #7059

      Thanks.

      How is it possible to have multiple uploads on attachment for the pictures of the items rather than just one?

      Thanks again Harry!

    • #7062
      This reply has been marked as private.
    • #7090

      Could you ask support of contact form 7, some issue related to contact form we not sure plugin author will help you better.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #7102

      Isnt this just a standard contact form issiue? I have not asked for anything unique im sure?

    • #7103

      How do i get rid of the New above the Shop in the menu? Thanks

    • #7112

      Hi,

      1. Your question related to file attachment is advance knowledge of Contact Form, this feature we didn’t use before.
      2. You can follow our document at http://janstudio.net/claue/document/ and navigate to Page Layout > Menu Badge.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #7529

      Hi,

      When my site loads the text lags and starts off bottom and then the slider is normal. This has happened from day one and key element of the site.

      Please et me know what the issue is?

      Thanks

    • #7534

      Hi,

      This issue because the browser get size of image on slider, after loaded the image will be resize to full width of browser.

      You can turn on preloader effect in Claue > Theme Option > General Layout > Preload > On to hide loading progress.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #15275

      Hi, when my website loads there is a slight delay in the slider and screen is messed up. Please can you check this and let me know why as it should do this.

      http://www.fashionistaclosetla.com

      Thank you.

      Happy Holidays.

    • #15279

      Hi,

      Please go to Claue > Theme Option > General Layout and enable Preload function.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #15281

      Also the slider is messed up on the mobile version. Thanks

    • #15486

      Thanks but it still does this slightly. What do i need to do to change permanently? Thanks

    • #15519

      Hi, how can i edit the Delivery and Shipping and Size Guide pop up on the product page?

      Thanks

    • #15526

      Hi,

      1. I’m sorry, We check but can’t find solution to fix issue with text on slider.

      2. You can edit Size Guide popup and Delivery and Shipping in Claue > Theme Option > WooCommerce > Product Detail Settings

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #15648

      That is a fault with the theme then and that no good to me because my website will always be faulty.

      What can we do because i dont want a faulty website. Surely others dont haev this problem?

    • #15650

      Hi,

      You can upgrade plugin Meta Slider to Pro and use Layer Slider of plugin to fix this https://www.metaslider.com/documentation/layer-slides/

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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