Home Forums Themes Support Claue Currencies not working for USD to Canada

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    • #19783

      Currently we have a product that is 23.61 USD. the exchange rate in the backend under Claue says USD to CAD is 1.2848 which would be 30.33 CAD, but for some reason on our front end under CAD it shows 38.97. What could be causing this?

    • #19816

      Hi,

      Please go to Claue > Currencies and click on update rate.

      Best regards

       

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #19828

      I go to Claue > Currencies and update the rate and it changes it to 1.2861 from 1.2848. A price of 23.61 USD * 1.2891 = 30.36, but my product on front end is showing 39.05 CAD

    • #19839

      Could you send us your site url and temporary admin account as private reply. We need more check before give you solution.

      Thanks

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #19842
      This reply has been marked as private.
    • #19906

      Hi,

      Sorry because late reply.

      This issue cause by plugin AliDropship Woo Plugin when i deactivate this plugin the currencies switcher work well.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #20138
      This reply has been marked as private.
    • #20173

      Hi Basslion,

      Yes you can switch to another theme and switch back to Claue without any issue.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #20188

      Is there a way to deactivate the currency switcher/rates from Claue so i can use another one?

    • #20196

      Hi,

      Please use this plugin https://wordpress.org/plugins/woocommerce-currency-switcher/ it auto disable default currency integrate with Claue

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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