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Home › Forums › Themes Support › Claue › currency switch not working on mobile and desktop

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    • March 2, 2020 at 9:50 pm #35334
      maittaleb01
      Support Expired

      Hi there.

      1. I have two currencies USD and EURO active on  website. USD is default currency. When i switch between the two currencies the product prices dont change with it.  I have tested this incognito on chrome and different  mobile devices.

      the currency switch only works when i am logged in as admin and view pages.

      1.  I want to have the euro symbol in front of the price , like with usd please
      2. on Mobile i want  to have currency switch option in  header next to cart icon  please

      Thank you as always

       

    • March 2, 2020 at 10:09 pm #35335
      Harry
      Support Expired

      Hi Maittaleb,

      Can you send us your site url and login credentials and check in “Set as private reply”? We need more check before give you solution.

      Thanks

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • March 3, 2020 at 1:17 am #35350
      maittaleb01
      Support Expired
      This reply has been marked as private.
    • March 3, 2020 at 9:30 am #35363
      Harry
      Support Expired

      Hello,

      you forgot send me your site url

      Regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • March 3, 2020 at 2:06 pm #35366
      maittaleb01
      Support Expired
      This reply has been marked as private.
    • March 3, 2020 at 3:42 pm #35369
      Harry
      Support Expired

      Hi,

      I check your site and see the theme is latest version but plugin claue-addon outdated. Please update plugin to latest version.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • March 3, 2020 at 4:53 pm #35372
      maittaleb01
      Support Expired

      Hi,

      I updated the clau addon plugin but same problem. no changes when switching between currencies (mobile also)

    • March 3, 2020 at 6:14 pm #35376
      Harry
      Support Expired

      Hi,

      Did you add custom JS? I see problem will disappear when you add one item to cart. Or please try deactivate plugin one by one.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • March 3, 2020 at 6:17 pm #35377
      Harry
      Support Expired

      When i logged in it work well.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • March 4, 2020 at 1:18 am #35387
      maittaleb01
      Support Expired

      SG (siteground) optimizer is causing this problem. Is there a way to work around this problem?

    • March 4, 2020 at 11:18 am #35391
      Harry
      Support Expired

      Hi,

      Please try contact to plugin author for help or use other plugin “SuperCache and Autoptimize”

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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