Home Forums Themes Support Claue Demo Heading not opening and issue with load more

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    • #7721

      Hi,

      We just purchased your theme and congrats on such good work 🙂

      We have the following issues:

      1. We imported the demo content but we are getting a 404 page not found when we try to see demo headings (https://www.example.com/demo/?header=3). Could you please see why?

      2.When the load more button is pressed, there is an animation and then it shows “no more items” BEFORE actually loading more items. I think the code needs to be updated such that this is not shows as customers will leave if their internet is slow than wait the few extra seconds when the products are loaded and shown.

      3. We do not need help with this but this is just a small advise : Demo content website does not have SSL 🙂 So, when we use SSL or enable strict HTTPS protocol, some of the links break in the demo content.

      However, to be sure, do you think that point 1 is related to SSL as we did some changes in the .htaccess to redirect for SEO and general SSL implementation.

       

      Thank you in advance for your kind help.

      Best,

      Team Artk

    • #7723

      Just to add one more issue about the demo content:

      1. Shop with demo right or left sidebar does not show the bar as seen in the demo site on your end. Basically none of the shop layouts are showing. Somehow I feel the SSL is creating the issue due to mixed content purging or some 301 redirect?
    • #7732

      Hi Team Artk,

      Thank you for choosing our theme.

      1. You can change the header to header layout 3 in Claue > Theme Option > Header > Select Layout 3

      2. Thank you for report the issue, we will check and improve

      3. I checked your site it work well, you only need change in Settings > General > WordPress Address (URL) and Site Address (URL) with https

      4. Shop with demo left sidebar and right sidebar it related to config in category “women”, “accessories” you can set sidebar by edit these categories in Products > Categories we don’t think it related to SSL

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #7733

      BTW: all the link have ?header=… , ?layout=… we use child theme for demo, so when you import demo content these will not work.

      All these layout on demo you can change in Claue > Theme Option.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #7734

      Hi Harry 🙂

      Thank you for your rapid response!

      Everything is clear.

      1. Regarding point 4, is there any way to make the whole shop with a right or left side bar?
      2. Is it possible to control the look of the shop per category? (like you said, for women category we can assign a specific sidebar)

      We are going to customize our shop in the weekend and all this month. If we need any more help, we will make one list with all the points than post a lot here. This might help to save your time with all our questions.

      After everything is done, we will put our shop live and write you one of the best reviews as we are really happy with the design, code quality and now your rapid reply 🙂

      We also talked with someone who you had helped but he did not give you a good rating in the comments in themeforest. We will write one as you deserve it after your help to him 😉

      Have a nice weekend.

      Best,

      Team AK

    • #7735

      Hi Team AK,

      1. Yes, you can set right sidebar, left sidebar for shop page and all categories in Claue > Theme Option > WooCommerce > Product Listing Settings > Layout > Select layout with left, right or without sidebar and select the sidebar display on this
      http://take.ms/VT0s9f

      2. You can select sidebar for specific sidebar by edit this category and select layout for this category ( this config will override global config on prev step)

      http://take.ms/8m9Dl

      We always ready to help you build your site faster and save your time.

      We really appreciate if you give us good review with 5 stars that is a reward for us to make our theme better and better

      Good luck with your business.

      Have a great weekend.

      Hary

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #7736

      Thanks a lot Harry for your wishes and your complete reply.

      We won’t forget about the 5 star rating and review. We promise to take time and write you in themeforest an excellent and <span style=”text-decoration: underline;”>detailed</span> review (we asked our manager to do it and he promised after we finish customization work in 2-3  weeks 🙂 )

      We keep in touch.

      Best,

      Team AK

    • #7737

      Thank you so much.

      Don’t hesitate contact us if you need any help.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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