Home › Forums › Themes Support › HelpDesk › Elementor, woocommerce & Cluse theme
- This topic has 12 replies, 2 voices, and was last updated 4 years ago by Harry.
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December 7, 2020 at 5:01 pm #39502yarn-aSupport Expired
Hello I purchased your theme recently and I love Elementor how you used on the demo theme, so I ended up purchasing the pro version of Elementor. But the problem has occurred and I don’t know what caused the problem. When I edit the product page with the Elementor, top product images, image details, description, various of the colors and shop button is missing. Basically entire
part is missing somehow. I tried to add new product, but when I use elementor plug in, it wipes up that part again.Basically it only shows the bottom part that I designed with the plugin. I really want to solve this problem.
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December 7, 2020 at 6:02 pm #39505HarrySupport Expired
Hi Yarn,
Thank you for choose our theme.
Please save the product page you build as template https://prnt.sc/vxesdh and apply for all products https://prnt.sc/vxeu7h
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
December 8, 2020 at 8:57 am #39514yarn-aSupport ExpiredThis reply has been marked as private.
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December 8, 2020 at 9:30 am #39516HarrySupport Expired
Hi,
1. The issue because your product doesn’t have image in gallery. Please upload image for gallery.
2. You can change background of overlay and opacity by add below code to Claue > Theme Otpion > General Layout > Custom CSS
.pswp__bg { background: #000; opacity: 0.5 !important; }
And change #000 with your color and 0.5 as opacity from 0.0 to 1.0
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
December 8, 2020 at 10:08 am #39517yarn-aSupport ExpiredThis reply has been marked as private.
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December 8, 2020 at 5:27 pm #39519HarrySupport Expired
Hi,
Can you send me login credentials to check?
Thanks
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
December 9, 2020 at 12:47 pm #39524yarn-aSupport Expired
Hello Harry,
I’m not comfortable sharing credentials since I’m working for the company. It’s not a personal page 😛 Is there any way you can help me without knowing the credentials?
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December 9, 2020 at 3:07 pm #39525HarrySupport Expired
Hi Yarn,
I’m sorry i can’t check your configure without login credential.
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
December 9, 2020 at 5:16 pm #39531HarrySupport Expired
Hi,
1. Please add below code to Claue > Theme Option > General Layout > Custom CSS
body.woocommerce #content div.product .elementor-widget-woocommerce-product-images .left div.images, body.woocommerce-page #content div.product .elementor-widget-woocommerce-product-images .left div.images, body.woocommerce-page div.product .elementor-widget-woocommerce-product-images .left div.images, body.woocommerce div.product .elementor-widget-woocommerce-product-images .left div.images { padding-left: 90px; } body.woocommerce #content div.product .elementor-widget-woocommerce-product-images .right div.images, body.woocommerce-page #content div.product .elementor-widget-woocommerce-product-images .right div.images, body.woocommerce-page div.product .elementor-widget-woocommerce-product-images .right div.images, body.woocommerce div.product .elementor-widget-woocommerce-product-images .right div.images { padding-right: 90px; }
2. I help you fixed by turn off lightbox option of Elmentor in Elementor Editor’s Settings Panel > Hamburger Menu > Site Settings. https://prnt.sc/vywa5j
Kind regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
December 10, 2020 at 10:14 am #39541yarn-aSupport Expired
Thank you so much!!
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December 10, 2020 at 10:19 am #39542HarrySupport Expired
You’re welcome!
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio
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