Email Template

[Plaban]

Hello

I think new theme update (from last update) messing with my email templates that I made using another plguin.

this is very important. Please fix this.. possibly update child theme so doesn’t go way on new update.

Please help. link to my site

Regards

Plaban

• This topic was modified 8 years ago by Harry.

[Harry]

Sorry, can you explain more about your issue. We still don’t understand your issue

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Plaban]

ok. Let me explain .. I have added yeith Email template for transactional email to look better than usual..  this is how it looks

and this is how it should look with the plugin.. but some how its not working .. I have tired with other plugins too was working till last theme update..(8 nov update)

Hope you understand the issue.. and this is very important.

Regards

Plaban

[Harry]

Can you ask support from plugin author,

We don’t use this plugin so we don’t know what is problem.

Regards!

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Plaban]

I have used 2 different plugin… both having problems.

was working then just stopped working ..

Plugin author said issue with theme as other sites working fine.

you can test which ever plugin you want… I will use that plugin.

[Harry]

New version of our theme we don’t update anything related to email,

Can you try rename folder emails in gecko/core/libraries/vendors/woocommerce/templates and try plugin again.

Regards!

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Plaban]

Its working now.. some isssue on the seetings .. no need to change anything .. thanks for help.

[Author]

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