Home › Forums › Themes Support › Claue › Enable another Swatchs plugin after the problem
- This topic has 50 replies, 2 voices, and was last updated 7 years, 6 months ago by Harry.
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AuthorPosts
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June 16, 2017 at 11:21 pm #5500
Hello I’m sorry, I’m not good at speaking English,After stopping the use of the Open Swatchs plugin, I can not use the other Swatchs plugins, such as: Enable WooCommerce TM Extra Product Options plug-in, set the product change style, return to the product page, click the quick shopping button, turn To the fast shopping page, the color and size of the option it disappeared, can not choose the color or size, resulting in all products can not choose, this problem has been troubled me a few days, you can help me as soon as possible?
Want my content to explain, can you understand?
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June 16, 2017 at 11:25 pm #5502
Could you send us your website link, admin account as private reply and link of product you use WooCommerce TM Extra Product Options for product option.
We need to take a look before give you a hint.
Thanks
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio-
June 16, 2017 at 11:31 pm #5503
There are other ways? The current site is still under construction, because I have tried several plug-ins of Swatchs, have the same problem
Should this be Claue theme bug, can I not use other Swatchs plugins?
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June 16, 2017 at 11:44 pm #5504
You’re working on local or in a server. We need to check detail to give you a hint
Could you try add custom Css code in Claue > Theme Option > General Layout > Custom CSS
.btn-atc .cart:not(.variations_form) { display: inherit;}
Regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
June 16, 2017 at 11:49 pm #5505
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June 16, 2017 at 11:53 pm #5507
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June 17, 2017 at 12:26 am #5510
Could you send me teamviewer ID, i will login to your computer to check.
Thanks
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
June 17, 2017 at 11:00 am #5519
This film is the use of WooCommerce TM Extra Product Options plug-in production, find new problems, in the home page, click the quick shopping button, appear color and size selection box, enter the product page, but also ok, but the two display and selection Are not the same
Another problem is to select the store page, enter the goods tab, select the same goods, click on the quick shopping, no color and size selection box, enter the product page, you can display,
I hope I shoot the film, you can understand what I am telling -
June 17, 2017 at 11:19 am #5520
Claue > Theme Option > General Layout > Custom CSS
This is my Custom CSS
.btn-atc .cart:not(.variations_form){display:inherit;}
.single-product.postid-5532 .jas-container { width: 100%; padding: 0 30px;}
.background-overlay .text-overlay {
z-index: 5;
}
.content-quickview .extra-link,
.content-quickview .woocommerce-review-link {
display: none;
}I am a beginner and do not understand the code
There are the following video compression file, I became two compressed files
First
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June 17, 2017 at 11:30 am #5521This reply has been marked as private.
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June 17, 2017 at 11:45 am #5522This reply has been marked as private.
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June 17, 2017 at 11:56 am #5523This reply has been marked as private.
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June 17, 2017 at 12:05 pm #5524
Hope I shoot the video, you can understand my question
Another problem, in the fast shopping button page, the word too much, my mouse can not press the fast shopping button, because it will be the file to, can not press the fast shopping button
Thank you
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June 17, 2017 at 3:34 pm #5526
Hi,
Sorry because i don’t understand your language.
1. On video 1, you mean quick view doesn’t load product option when enable TM extra Product Options?
2. On video 2, i still don’t clear about issue. Can you check in Dashboard > Products > Attributes > Make sure don’t have any attribute have same name, same slug.3. On video 3, as i know the first product you didn’t enable OpenSwatch for this product on top right column http://take.ms/JRwvZ
Regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
June 17, 2017 at 5:44 pm #5529
Hi
First On-video 1, you mean quick view doesn’t load product option when enable TM extra Product Options?</span>
A:yes,Quick view doesn’t load product optionwhen enable TM extra Product Options.
Can you solve it?2nd on-video, i still don’t clear about issue.Can you check in Dashboard > Products > Attributes > Make sure don’t have any attribute have same name, same slug.
A:2 simultaneous enabled,no error message ,
same but it don’t display quick view and it interfere all product page don’t display quick view
3nd on-video,On video 3, as i know the first product you didn’t enable OpenSwatch for this product on top right column http://take.ms/JRwvZ
A:Yes, i have using the open -swatches on top right column ,this is only enabled Open-Swatch Plugin,There is no problem with normal use
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June 17, 2017 at 5:51 pm #5530
Hi,
It better if you upload your site to staging or dev server. That will easy for us to investigate your issue.
We can’t solve if can’t check detail.
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
June 17, 2017 at 6:16 pm #5531This reply has been marked as private.
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June 17, 2017 at 7:15 pm #5533This reply has been marked as private.
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June 17, 2017 at 11:41 pm #5536
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June 17, 2017 at 11:50 pm #5539This reply has been marked as private.
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
June 18, 2017 at 12:13 am #5543
I have finished the product demo
product name:NEW TEST
No conflict with other products, you can show, but I have a conflict that can not be displayed at this time
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June 18, 2017 at 12:34 am #5544
Thanks, i saw different between quick view and product detail page. On quickview it only load style of OpenSwatch.
and on Detail page it load style of WooCommerce TM Extra Product Options.
Now you want use style of WooCommerce TM Extra Product Options on quick view and disable OpenSwatch on all?
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
June 18, 2017 at 12:41 am #5545
Hi
We have here at midnight 1:35, thank you for your kindness, Good night
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June 19, 2017 at 12:11 pm #5564
Hi
Did you check that finished?
My question is the same, the Product page in the store, press the quick shopping button, will not show the size or color of the selection box, and my home page can now
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June 19, 2017 at 7:01 pm #5573
Hi,
I checked but don’t have solution.
Could you ask support from plugin and ask them about “action hook to support quick view”?
Best regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
June 19, 2017 at 10:13 pm #5581
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June 19, 2017 at 10:31 pm #5583
Could you try it again, i check your site now don’t see the error message.
Best regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
June 19, 2017 at 10:43 pm #5584
Thank you Harry
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June 19, 2017 at 10:55 pm #5585
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June 19, 2017 at 10:57 pm #5587
Hi,
This message because you deactivate plugin Visual Composer, You need activate this plugin to fix.
Best regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
June 19, 2017 at 11:31 pm #5594
Hi
how activate Visual Composer plugin
NO LICENSES FOUND
It seems that I do not have any valid license for Visual Composer.
What does it mean?
I buy claue theme
I can use it
DM write Visual Composer Page Builder(save $34)
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June 19, 2017 at 11:38 pm #5595
No you don’t need to buy it, the plugin included with our theme and you can use normal.
You can go to Plugins > Install plugins > Visual Composer > Activate
https://monosnap.com/file/vCpjGH0bIqxxBoAt1VnX6KGFOeisJU#
Best regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
June 19, 2017 at 11:54 pm #5597
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June 20, 2017 at 12:00 am #5600
Could you send me the link have issue? Did you edit code in content?
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
June 20, 2017 at 12:04 am #5602
you can edit it
I go to take a shower
Is the software BUG?
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June 20, 2017 at 12:08 am #5604
I mean the link you see the issue, i will take a look to help you solve.
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
June 20, 2017 at 12:36 am #5610This reply has been marked as private.
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June 20, 2017 at 12:53 am #5611
This issue because you add something wrong in Visual Composer.
I deleted all content. Now you can build again.
If you have same issue you can switch to “classic mode” delete all and rebuild again.
Regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
June 20, 2017 at 12:07 pm #5622This reply has been marked as private.
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June 20, 2017 at 12:21 pm #5624
Hi,
1.you can switch to classic mode by follow the screen shot https://monosnap.com/file/7Pmtp3VF2nK3py5JJZN9dig5CPpyXn#
2. Sorry i don’t understand your language, i saw you add more row in row, tab in row,… when build description for product, and row in tab, maybe this problem when you drag element to another row.
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
June 20, 2017 at 12:22 pm #5625This reply has been marked as private.
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June 20, 2017 at 12:24 pm #5626
No, i didn’t do anything with side menu 🙂
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
June 20, 2017 at 2:35 pm #5634
Hi
I updated the Claue,
There are several questions- Sorry ,you help me adjust my Claue setting has been covered,causing my picture below can not choose
2.My WPA WooCommerce Product Bundle cannot update , It update final, it the same version 1.0.3, no change version 1.0.4
3. Sorry ,you help me adjust my Claue setting has been covered,My product page, enlarge the size, larger picture, rather than enlarge
I hope you can understand what I mean
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June 20, 2017 at 7:36 pm #5654
Hi,
1. You can go to WooCommerce > MG Open Swatch Option > Position > After title
2. We fix issue, now you can try update again
3. You can add custom css in Claue > Theme Option > General Layout > Custom CSS
.single-product-thumbnail .slick-slide img { width: 100%;}
Best regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
June 20, 2017 at 11:33 pm #5677This reply has been marked as private.
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June 21, 2017 at 12:35 am #5681
Hi,
I checked this product it now have magnifying zoom, if your original image smaller than the main image on product page the zoom function can’t work.
Best regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
June 21, 2017 at 12:40 am #5682
Hi
I don’t use openswatch variable is ok
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June 21, 2017 at 9:01 am #5690
I see the issue, we will improve our theme.
Best regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
June 21, 2017 at 10:20 am #5693This reply has been marked as private.
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June 21, 2017 at 11:08 am #5694
I change another WooCommerce TM Extra Product Options is ok
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June 21, 2017 at 12:08 pm #5696
Feel free contact us if you need more help.
Best regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio
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