Home Forums Themes Support Claue Enable another Swatchs plugin after the problem

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    • #5500

      Hello I’m sorry, I’m not good at speaking English,After stopping the use of the Open Swatchs plugin, I can not use the other Swatchs plugins, such as: Enable WooCommerce TM Extra Product Options plug-in, set the product change style, return to the product page, click the quick shopping button, turn To the fast shopping page, the color and size of the option it disappeared, can not choose the color or size, resulting in all products can not choose, this problem has been troubled me a few days, you can help me as soon as possible?

      Want my content to explain, can you understand?

    • #5502

      Could you send us your website link, admin account as private reply and link of product you use WooCommerce TM Extra Product Options for product option.

      We need to take a look before give you a hint.

      Thanks

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

      • #5503

        There are other ways? The current site is still under construction, because I have tried several plug-ins of Swatchs, have the same problem

         

        Should this be Claue theme bug, can I not use other Swatchs plugins?

    • #5504

      You’re working on local or in a server. We need to check detail to give you a hint

      Could you try add custom Css code in Claue > Theme Option > General Layout > Custom CSS

      .btn-atc .cart:not(.variations_form) { display: inherit;}

      Regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #5505

      .btn-atc .cart:not(.variations_form) { display: inherit;}

      This is No effect

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    • #5507

      This photo is the picture after I set the finished product

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    • #5510

      Could you send me teamviewer ID, i will login to your computer to check.

      Thanks

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #5519

      This film is the use of WooCommerce TM Extra Product Options plug-in production, find new problems, in the home page, click the quick shopping button, appear color and size selection box, enter the product page, but also ok, but the two display and selection Are not the same

      Another problem is to select the store page, enter the goods tab, select the same goods, click on the quick shopping, no color and size selection box, enter the product page, you can display,
      I hope I shoot the film, you can understand what I am telling

    • #5520

      Claue > Theme Option > General Layout > Custom CSS

      This is my Custom CSS

       

      .btn-atc .cart:not(.variations_form){display:inherit;}
      .single-product.postid-5532 .jas-container { width: 100%; padding: 0 30px;}
      .background-overlay .text-overlay {
      z-index: 5;
      }
      .content-quickview .extra-link,
      .content-quickview .woocommerce-review-link {
      display: none;
      }

      I am a beginner and do not understand the code

      There are the following video compression file, I became two compressed files

      First

    • #5521
      This reply has been marked as private.
    • #5522
      This reply has been marked as private.
    • #5523
      This reply has been marked as private.
    • #5524

      Hope I shoot the video, you can understand my question

      Another problem, in the fast shopping button page, the word too much, my mouse can not press the fast shopping button, because it will be the file to, can not press the fast shopping button

       

      Thank you

    • #5526

      Hi,

      Sorry because i don’t understand your language.

      1. On video 1, you mean quick view doesn’t load product option when enable TM extra Product Options?
      2. On video 2, i still don’t clear about issue. Can you check in Dashboard > Products > Attributes > Make sure don’t have any attribute have same name, same slug.

      3. On video 3, as i know the first product you didn’t enable OpenSwatch for this product on top right column http://take.ms/JRwvZ

      Regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #5529

      Hi

      First On-video 1, you mean quick view doesn’t load product option when enable TM extra Product Options?</span>

      A:yes,Quick view doesn’t load product optionwhen enable TM extra Product Options.
      Can you solve it?

       

      2nd on-video, i still don’t clear about issue.Can you check in Dashboard > Products > Attributes > Make sure don’t have any attribute have same name, same slug.

      A:2 simultaneous enabled,no error message ,

      same but it don’t display quick view and it interfere all product page don’t display quick view

       

      3nd on-video,On video 3, as i know the first product you didn’t enable OpenSwatch for this product on top right column http://take.ms/JRwvZ

      A:Yes, i have using the open -swatches on top right column ,this is only enabled Open-Swatch Plugin,There is no problem with normal use

    • #5530

      Hi,

      It better if you upload your site to staging or dev server. That will easy for us to investigate your issue.

      We can’t solve if can’t check detail.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #5531
      This reply has been marked as private.
    • #5533
      This reply has been marked as private.
    • #5536

      Hi

      You close the product page WooCommerce TM Extra Product Options plugin variable option, I can not show it

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    • #5539
      This reply has been marked as private.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #5543

      I have finished the product demo

      product name:NEW TEST

      No conflict with other products, you can show, but I have a conflict that can not be displayed at this time

    • #5544

      Thanks, i saw different between quick view and product detail page. On quickview it only load style of OpenSwatch.

      and on Detail page it load style of WooCommerce TM Extra Product Options.

      Now you want use style of WooCommerce TM Extra Product Options on quick view and disable OpenSwatch on all?

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #5545

      Hi

      We have here at midnight 1:35, thank you for your kindness, Good night

    • #5564

      Hi

      Did you check that finished?

      My question is the same, the Product page in the store, press the quick shopping button, will not show the size or color of the selection box, and my home page can now

    • #5573

      Hi,

      I checked but don’t have solution.

      Could you ask support from plugin and ask them about “action hook to support quick view”?

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #5581

      hi

      My product bundles have been unable to use it, with the wrong message

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    • #5583

      Could you try it again, i check your site now don’t see the error message.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #5584

      Thank you Harry

       

    • #5585

      sorry,

      There is an error message, I do not know why it will happen

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    • #5587

      Hi,

      This message because you deactivate plugin Visual Composer, You need activate this plugin to fix.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #5594

      Hi

       

      how activate Visual Composer  plugin

      NO LICENSES FOUND

      It seems that I do not have any valid license for Visual Composer.

      What does it mean?

      I buy claue theme

      I can use it

      DM write Visual Composer Page Builder(save $34)

       

    • #5595

      No you don’t need to buy it, the plugin included with our theme and you can use normal.

      You can go to Plugins > Install plugins > Visual Composer > Activate

      https://monosnap.com/file/vCpjGH0bIqxxBoAt1VnX6KGFOeisJU#

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #5597

      Hi

      I have activate Visual Composer plugin but  it not work

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    • #5600

      Could you send me the link have issue? Did you edit code in content?

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #5602

      you can edit it

      I go to take a shower

      Is the software BUG?

    • #5604

      I mean the link you see the issue, i will take a look to help you solve.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #5610
      This reply has been marked as private.
    • #5611

      This issue because you add something wrong in Visual Composer.

      I deleted all content. Now you can build again.

      If you have same issue you can switch to “classic mode” delete all and rebuild again.

      Regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #5622
      This reply has been marked as private.
    • #5624

      Hi,

      1.you can switch to classic mode by follow the screen shot https://monosnap.com/file/7Pmtp3VF2nK3py5JJZN9dig5CPpyXn#

      2. Sorry i don’t understand your language, i saw you add more row in row, tab in row,… when build description for product, and row in tab, maybe this problem when you drag element to another row.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #5625
      This reply has been marked as private.
    • #5626

      No, i didn’t do anything with side menu 🙂

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #5634

      Hi

      I updated the Claue,
      There are several questions

      1. Sorry ,you help me adjust my Claue setting has been covered,causing my picture below can not choose

      2.My WPA WooCommerce Product Bundle cannot update , It update final,     it the same version 1.0.3, no change version 1.0.4

      3. Sorry ,you help me adjust my Claue setting has been covered,My product page, enlarge the size, larger picture, rather than enlarge

      I hope you can understand what I mean

    • #5654

      Hi,

      1. You can go to WooCommerce > MG Open Swatch Option > Position > After title

      http://take.ms/meXsg

      2. We fix issue, now you can try update again

      3. You can add custom css in Claue > Theme Option > General Layout > Custom CSS

      .single-product-thumbnail .slick-slide img { width: 100%;}

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #5677
      This reply has been marked as private.
    • #5681

      Hi,

      I checked this product it now have magnifying zoom, if your original image smaller than the main image on product page the zoom function can’t work.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #5682

      Hi

      I don’t use openswatch  variable is ok

    • #5690

      I see the issue, we will improve our theme.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #5693
      This reply has been marked as private.
    • #5694

      I change another WooCommerce TM Extra Product Options is ok

    • #5696

      Feel free contact us if you need more help.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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