Home › Forums › Themes Support › HelpDesk › Envato Purchase Code not Working

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    • December 5, 2017 at 9:20 am #14414
      zabestof

      Hey guys,

      I’ve purchased your theme for my support forums but I’m encountering some problems on registration with the purchase code.

      I have properly set up my credentials and envato api.

      When I try to access the cloudwork panel I get this error: Cannot load cloudwork-verifi.

      Any thoughts on this?

      Cheers!

      Chris

    • December 5, 2017 at 1:28 pm #14421
      Harry
      This reply has been marked as private.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • December 6, 2017 at 1:37 am #14465
      zabestof

      Hi,

      I’ve changed the details but still no difference.

    • December 6, 2017 at 11:38 am #14472
      Harry

      Hi,

      Did you try with purchase code for your item?

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • December 7, 2017 at 1:26 am #14517
      zabestof

      Yes, I did.

      Here’s a valid purchase code you can try with too: 6c2d729a-1052-4593-b89d-dbe852d6a335

    • December 7, 2017 at 3:32 am #14520
      zabestof

      I the environment being a Multisite install is the problem because the normal register url for WP is ‘wp-login.php?action=register’ while for multisite is wp-signup.php

    • December 8, 2017 at 1:42 am #14573
      Harry

      Hi,

      Sorry for late reply.

      Could you try follow this article https://www.cozmoslabs.com/56583-enable-wordpress-user-registration-subsite/

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • December 8, 2017 at 2:45 am #14580
      zabestof

      Ok, I have done it but now it only redirects me to the home page when trying to register.

    • December 8, 2017 at 8:53 pm #14617
      Harry

      Hi,

      Please try edit line 97 in header.php from home_url to site_url. Let us know if this ok.

      Thanks

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • December 9, 2017 at 8:11 am #14653
      zabestof

      Hey,

      I have used an alternative method and created a separate page for registration using the cloudwork-verifi shortcode.

      But it would be nice if you could fix this in the future and make it compatible with multisite.

      Cheers!

    • December 10, 2017 at 12:50 pm #14701
      Harry

      Thank you for respond. We will update our theme for work on multi site if find a solution.

      Wish you good luck with more sale and have nice Sunday!

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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