Home Forums Themes Support Claue ERROR causing CPU using to show 80-90% used

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    • #25911

      I’m experiencing some kind of error that is causing my CPU to be used up to 80-90% even when no one is on the site.  attached is the error file pointing to theme. can you help with this?  looks like instagram and some sales flash or something

       

       

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    • #25913

      oh by the way these are the files that errors are pointing to on line 59 in most of the errors and in another file line 48. see attached.

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    • #25915

      sorry only one file accepted.  here is other its on line 48.

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    • #25918

      Hi,

      1. Please follow this topic to fix error with PHP 7.2 https://core.trac.wordpress.org/attachment/ticket/42814/42814.patch

      2. Please add below code to wp-config.php

      ini_set('display_errors','Off');
      ini_set('error_reporting', E_ALL );

      Regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #25919

      It also have issue with wow-slider-plugin. http://prntscr.com/l9a4oj

      Regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #25923

      ok received your email with 2 lines to ad to wp-config.php file.  but don’t understand what i’m supposed to do with this?

      PHP 7.2 https://core.trac.wordpress.org/attachment/ticket/42814/42814.patch.

      which file do i make the changes in for this?

       

    • #25925

      ok when i put the code in the site won’t load at all.  The CPU memory goes down.  but the site won’t load.  i took it out and it loaded but the CPU went back to 80-90%.  is this because i haven’t put the patch in?  I don’t know how to put the patch in.  the link doesn’t say much or what file to edit

      this is the code in wp-config that when i put it in, the site won’t load.  just white screen

      ini_set('display_errors','Off');
      ini_set('error_reporting', E_ALL );

    • #25934

      Could you send me your site FTP account.

      Thanks

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #25957

      Hi,

      I mean FTP account not wordpress admin account and the account not correct.

      Please check and send us again.

      Regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #25974

      were you able to use the FTP account i sent you?  the ip address is in separate email but the account is FTP not admin.

    • #25977

      Hi,

      I connectted your site FTP.

      I see your site error with Google Shopping. Please check this http://prntscr.com/l9rb1u

      Regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #25999

      Did you check performance on your site again, i check you site it now faster. Did you check in another computer?

      I see you added more plugins. We recommend use less plugins.

      Regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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