Few problems with Claue, product pictures, contact form.

[bewoodpl]

Hello, We have few problems with Claue,

I have a strange problem with product photos. http://mrposter.co/pl/sklep/

Please see the attachement.

The problem occurs when hovering over the cursor, When the main photo is vertical and the next horizontal.

 

Second problem

is with contact form: http://mrposter.co/pl/kontakt/

Please see the attachement.

How do I set the width of a form?

Best regards,

Michal

 

 

Attachments:

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[Harry]

Hi Michael,

1. The issue when hover on product on category page because the size of main image and the image in product gallery, you can disable Flip Product Thumbnail in Claue > Theme Option > WooCommerce > Product Listing Settings > Flip Product Thumbnail > Off

2. You can add custom code in Claue > Theme Option > General Layout > Custom CSS

form.wpcf7-form input, form.wpcf7-form textarea {
width: 100%;
}

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[bewoodpl]

Thank You, great,

Now, we have problem with buttons, please take at this: http://mrposter.co/pl/test/

Why text is not in the middle?

Best regards,

Michal

Attachments:

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[Harry]

Hi,

You can add custom css to fix.

button.vc_general {padding-top: 0 !important; padding-bottom: 0 !important;}

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[bewoodpl]

Great! Tkanks.

Dear JanStudio,

how i can change style of button – Image with text?

We would like to have only border:

for example: border 5px ; white color and white text ; transparent background

 

Best regards,

Michal

Attachments:

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[bewoodpl]

Dear JanStudio,

We found another problem.

We have a serious problem with the style of the newsletter form. Please see attached file and…

Please see the footer of the home page -> http://www.mrposter.co (Now is maintenance mode so please login to the site)

How to create it would look like from an attachment.

Can You help me to create code for this style of newsletter form?

 

Best regards,

Michal

 

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[Harry]

Hi,

1. I help you change HTML of signup form

You can add custom css for form in Theme Option > general Layout > Custom CSS

.mc4wp-form input:not([type=”radio”]):not([type=”checkbox”]) { border-radius: 0; border: 0; color: #fff; background: #1d1f23; float: right;}
.signup-newsletter.mb__15 > input {float: left;}

Change #1d1f23 with your color to change color of Register Now button

2. You can change style of button on banner

.jas-banner h3 {
background: none;
color: #fff;
font-size: 18px;
border: 5px solid #fff;
text-transform: uppercase;
}

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[bewoodpl]

Hello, Tkanks JanStudio, thank You for great support! You are the best!

 

1.  But please let me know how to center the form of newsletter? Now is to left but we need in the middle. (Please look at atteched photo)
2. How to add a space between the form and the button? For example 30px.
3. Is it possible to change style of fonts i menu in the footer and  in menu under footer ? We need bigger/lower  and different font.

Best regareds,

Attachments:

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[Harry]

Hi,

You can add custom css

.mc4wp-form-fields {
text-align: center;
}

.mc4wp-form input:first-child { margin-right: 30px;}

3. You can change font for by add custom css

#jas-footer .footer__top a,
#jas-footer .footer__bot a {
font-family: ‘Source Sans Pro’;
font-size: 16px;
}

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[bewoodpl]

Dear JanStudio,

Can i change hover font color of button newsletter form?

Please look attached photo.

Best regards

Michal

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[bewoodpl]

Great, Thanks,

I found (probably the last) problem with Claue.

Newsletter popup.

Tested on Safari: Newsletter popup works wrong. I cant subscribe list – aplication shows only  “0” – Please look attached photo.

Tested on Chrome: I can place my email to  subscribe –  but i see only information that i suscribed – But I’m not on the list.

We have 2 step mailing newsletter list. This aplication not works good.

Can You check this?

And… Popup Shows up all the time. You can not press X to turn it off. Although it is set to show once every 3 days.

Another problem is that – When Popup is turned on – We cant work logged to wp-admin – please look attached photo.

We cant press “X”…

Best regards,

Michal

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[Harry]

Hi

1. This issue of YITH plugin when user view the site as guest you can fix this issue by edit file in yith-woocommerce-popup/includes/newsletter-integration/Mailchimp.php change line 77

from

to

(switch ypop and nopriv)

2. User have to check in “Don’t show it any more” to hide popup

3. I check your site still press on “X”normal

4. You can change hover style of button by use code

.signup-newsletter input[type=”submit”]:hover { color: #1d1f23;}

Best regards
font-family: ‘Source Sans Pro’;
font-size: 16px;
}

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[bewoodpl]

Dear JanStudio, tkanks a lot! You are great.

But I have another question.

Is this possible to split footer to 3 parts? But 1/4 + 1/4 + 2/4 ?

 

Please look attachement.

Best regards,

Michal

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[Harry]

Hi please download attach file and extract to claue-child

Best regards

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Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[bewoodpl]

Dear JanStudio,

Is there another way out of child? We only have a standard installation.

Best regards

[Harry]

Hi,

The child theme included with core theme you can download from ThemeForest.

We recommend use child theme for custom code, in future you can update core theme without losing your customize code.

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[bewoodpl]

Dear JanStudio,

Thanks, works great!

Please let me know how I can show – only one –  product category?

We can show categories but not category.

Please look at the attachement.

In other our websites we can show category and categories but Claue dont have this function?

Best regards,

Michal

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[Harry]

Hi,

You can use Products element of Visual Composer and Display choose Product by Category

http://take.ms/ZY4fj

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[bewoodpl]

Great!

Thank You JanStudio!

Another question,

Is it possible to do not show, autor, category, date and coments in blog post picture?

We need only TITLE of article.

Please take a loot at attachement.

Best regards,

Michal

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[Harry]

Hi,
You can add custom css in Claue > Theme Option > General Layout > Custom CSS

.post-meta, .posted-on, .post-info .post-author, .post-info .post-time {
display: none;
}

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[bewoodpl]

Dear JanStudio,

Thank You,

First:

Please tell me how we can edit Portfolio page? Where i can find this site?

We can find this site only via – http://mrposter.co/portfolio/ but where is this site in wp-admin?

Please look at attachement 1.

Second:

Please loot at attachement 2.

Is it possible to show only Title of portfolio in portfolio list on hover?

We dont need categories. How to make title bigger and another font? Can You give me CSS path?

 

Best regards,

Michal

 

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[Foster]

Hi Michal,

1. That is custom post type archive page, you can’t see it on the backend, we have make the option to custom this page in Theme Options, please take a look.
2. Check this code please

Cheers,
Foster

[bewoodpl]

Hello Dear JanStudio, thanks, works great.

But we have some problems with tracking page.

Please, could You check this?

Please look at attachement.

Best regards,

Michal

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[Foster]

Hi Michal,

It seems you deleted that page, I have created again for you, please check.

-Foster

[bewoodpl]

Hello Dear JanStudio,

Thank You so much.

We have some problem with tabs on our website. Please take a look at http://www.mrposter.co

You can find tabs. (Plaese look at attachements)

Please click second button.

Something not works…

 

Second:

Please tell me how i can change colors buttons in tabs.

Please look at attachements…

We would like to have: Outline and Text: #9AA8B1 Hover background: #9AA8B1 Hover text:#fff

Like another buttons on homepage…

 

Best regards,

Michal

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[Harry]

Hi,

I checked your site. It now can’t view your site it have error message “The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.”

Please check.

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[bewoodpl]

Hello JanStudio,

Can You try once again?

 

Best regards,

Michal

[Harry]

Hi Michal,

I try your site it still show error message 503

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[bewoodpl]

Ok Dear JanStudio,

we had technical problems but now will be great. But please via this link: http://1eb.8c0.myftpupload.com/wp-admin/

 

Best regards,

Michal

[Foster]

Hi,
I have fixed problem with tab for you, next time please see this http://take.ms/vatC4

[bewoodpl]

Please tell me how i can change colors buttons in tabs.

Please look at attachements…

We would like to have: Outline and Text: #9AA8B1 Hover background: #9AA8B1 Hover text:#fff

Like another buttons on homepage…

[Foster]

Sorry, Where is the attachment?

[bewoodpl]

Sorry.

Here attached photo.

We would like to change colors of buttons in tabs

We would like to have: Outline and Text: #9AA8B1 Hover background: #9AA8B1 Hover text:#fff

Attachments:

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[Foster]

It’s ok now, please check.

[bewoodpl]

Hello I have a big problem after update….Woocommerce.

1. Please chceck header in product page http://1eb.8c0.myftpupload.com/pl/shop/american-airlines/. Something works wrong. (attachement)
2. But in shop site header works great. http://1eb.8c0.myftpupload.com/pl/sklep/
3. Big problem with product page : please scroll down. (example – attachement)

Please check link and please scroll down.

http://1eb.8c0.myftpupload.com/pl/shop/american-airlines

PLEASE HELP US.

 

Best regards,
Michal

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[Foster]

Can I upgrade all plugins on your site to the latest version?

[bewoodpl]

Sure!

[Foster]

Hi,

I can’t find the problem, Could I deactivate once by once plugin to check?

[Foster]

Are you doing something on your site?

[bewoodpl]

Ohh sorry Yes, i deactivate all plugins, I will give You a note what i will found.

 

Best regards,

Michal

[bewoodpl]

Hello,

I don’t want to show buttons and name of tabs. (Please look at the attachement)

How to disable buttons, and this section?

Bets regards,

Michal

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[Harry]

Hi,

Please change this section to text block normal, don’t use tab element.

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[bewoodpl]

Hello,

We have stragne problem:

 

Please check footer on homepage – http://www.mrposter.co

Font works great – but on different page like this: http://mrposter.co/pl/dla-firm/ – don’t works – why?

We changed font in css but why works on homepage but anywhere else not?

 

Best regards,

Michal

[Harry]

Hi,

I saw you change font to

#jas-footer .footer__top a {
font-family: “Montserrat”;
}

But you don’t import this font to your css file.

@import url(‘https://fonts.googleapis.com/css?family=Montserrat’);

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[bewoodpl]

Hello thanks for Your reply.

 

I tried but it still desnt works… Can you look at this? And if You can please try to fix this. We need a little help 🙂

 

Best regards,

Michal

[Foster]

Hi Michal

I have just checked and I see the font of footer on the homepage has the same other pages

http://take.ms/du08d http://take.ms/6B4qI

It seems to be fixed?

[bewoodpl]

No, i have on this page: http://mrposter.co/pl/kontakt/

This font: attachement.

How to fix this?

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[Harry]

I’m sorry it my mistake. The import font code in Theme Option doesn’t work.

On the contact page, if you use “Montserrat” for custom Heading the font will load in content by Visual Composer.

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[bewoodpl]

Hello, You dont understand me…

 

Problem is with footer… Font in footer. Do You understand me?

[bewoodpl]

But, probably now works good. Please give me a while I will check this.

Regards,

Michal

[Harry]

Yes, if i add custom heading in your page content using this font you footer will work well http://take.ms/C9ZKQ

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[bewoodpl]

Please tell me how to reduce space between header and content?

Please look at the attachement.

This problem appears on every subpage.

Best regards,

Michal

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[Harry]

Hi,

You can add custom css in Claue > Theme Option > General Layout > Custom CSS to fix this issue

.jas-page > div {
margin: 0;
}

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[bewoodpl]

Hello dear JanStudio,

We have some problems.

Please lok at the attachement – we have installed new plugin – BugMeBar. And please look what we have now.

We like this plugin so – is this possible to change some to fix this?

 

Second thing.

Plaese look at the attachement 2.

1. How to change color of this space?
2. How to change style and color of fonts?
3. How to change color of font – WPML language?

Best regards,

Michal

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[Harry]

Hi Michal,

I help you fix white space on header

1,2,3 you can use thi custom css

.header__top {background-color: #f6f6f8;}

.header-text { font-family: “Source Sans Pro”; font-size: 15px; color: #000;}

Please change these to your.

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[bewoodpl]

I will ask for one more thing.

Is it possible to show – both – BugMeBar and top header? BugMeBar above top header?

Now BugMeBar covers top header…

Best regards,

Michal

[bewoodpl]

You are great and we love Your theme.

Thank You so much!

But please tell me how to how to set up and start to use this function – i dont know how to name it but please look attachement.

This is great new function. But we dont know how to start use is.

Please help us.

Best regards,

Michal

 

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[Harry]

You can enable this function in Claue > Theme option > WooCommerce > Product Detail Settings > Add to cart behavior > Popup with upsell product.

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[bewoodpl]

Hello, ok, but it isn’t working… Can You look at this?

Thank You.

[Harry]

1. I help you display both bugme and header top

2. It have issue when you minify JS so the cart popup doesn’t work, i un minify JS it now work well

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[bewoodpl]

Hello now works great thank You.

But i have found something strange.

Please look at this — http://mrposter.co/pl/sklep/szlaczek-fala-v-2/ — and attachement.

And please scroll site down. You will see something wired.

BugMeBar works great on header but why it is here too ?

Best regards,

Michal

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[bewoodpl]

Hello

Thank You so much – but now is some problem – after add to checkout – please look at the attachement.

 

Best regards,
Michal

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[Harry]

This issue related to WPA WooCommerce Product Bundle, you can delete this plugin and reinstall in Appearance > Install Plugins to fix this issue.

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Foster]

Hi Michal,

I have fixed this issue for you, please check.

P/S: Please kindly open up new tickets for additional questions. In general please avoid adding more than one question per ticket to help us give you a quality service and keep things organized and be able to focus on one problem in details

[bewoodpl]

Hello,

We love Your help…

Ok, next time i will open new ticket, but now, please we need some help.

Our shop page – http://mrposter.co/pl/sklep/ stopped working.

Can You check what happened?

Best regards,

Michal

[Foster]

Hi Michal,

What do you mean? what the problem on shop page?

[Harry]

Hi Michal,

I checked your site this link http://mrposter.co/pl/sklep/ it now still work well. Did you fix?

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[bewoodpl]

Hello JanStudio,

 

Still is problem with Shop page. Can You look at this: http://mrposter.co/sklep/ Other sites work well.

We have attached screen with problem.

Best regards,

Michal

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[bewoodpl]

Hello JanStudio.

Thank You for Your quick response. Now is good. But we had a wired problem. Appeared HTTP 500 problem. But now is great.

 

Best regards,

Michal

 

[Harry]

Hi,

Can you change the dashboard to English, I tried change to English but can’t . I don’t understand your language.

Thanks

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[bewoodpl]

Hi! Like You see I can use English. Please help us because we cant use shop and we dont know why:(

 

[bewoodpl]

Dear JanStudio, now is big problem.

Still doesn’t work our SHOP page – http://mrposter.co/pl/sklep/

But now, after update woocommerce to newest version – doesnt work any product page for example: http://mrposter.co/pl/product/berlin/

You can see this on our POLISH version of website, English is in construction.

I dont know why everything stopped working.

Can You help us.

We planned to launch our website this week, but the problems started.

Best regards,

Michal

 

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[bewoodpl]

UPDATE:

 

I have found the solution. But i can’t fix this.

When WPML is turned off everything works great but when is turned on – SHOP page and PRODUCTS page crashed.

Please look at attachement – i dont know why on POLISH page we can see in the URL – English – “Product” but not in Polish – “Produkt” – this is probably reason why we have problem with PRODUCTS Pages.

 

But i dont know why Shop page crashes…

Please help us.

Best regards,

Michal

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[Harry]

Hi Michal,

I’m sorry. I tried but don’t find a solution. Could you contact with WPML team for help https://wpml.org/forums/forum/english-support/

Hope they can help you check it faster.

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Author]

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