Filter and sort is broken

[quinciegail]

Hi,

Price Filter from shop page is inconsistent. And also the sort from price low to highest.

Is it getting the supplier’s price instead of the one we’ve set?

[quinciegail]

Hi,

There’s still no response from your team about this?

Newsletter popup is also not working. It shows before but not it’s not appearing at all.

Hope you can help me asap.

thank you

[Foster]

Hi,

Sorry to keep you wait.

1. I don’t really understand your point, could you please explain a little bit more about filter issue?
2. Please see this setting http://take.ms/R4ic4

[quinciegail]

Hi,

Please check out the video as reference.

https://screencast-o-matic.com/watch/cFe1f4Dl1Y

[quinciegail]

For the newsletter pop up issue, please check this video as reference:

https://screencast-o-matic.com/watch/cFe1h9Dl6U

[Harry]

Hi Quinciegail,

1. The issue with filter by price related to WooCommerce plugin, i switch to theme default “StoreFront” of WooCommerce team have same problem

2. The issue related to Newsletter Popup, please refer this article to fix https://kb.mc4wp.com/fix-the-oops-something-went-wrong-error/

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[quinciegail]

Hi,

If it’s an error from woocommerce, okay that’s noted.

For the Newsletter Popup, my developer has made the mailchimp fixed in the footer. And no luck for the form in the popup.

I have provided my wp credentials, right? Can you just help me fix this?

I’ve seen that the buyers of this template also encountered same issue as me. So I guess you will have some ways to eliminate this kind of bug.

Please let me know. Thank you

[Foster]

Hi,

I have fixed the problem with popup newsletter for you, please kindly check again. This is the example http://take.ms/kpIit

Cheers,
Foster

[quinciegail]

Hi,

I’ve tried but not working.

Perhaps are you logged in?

It works when you are logged in as an admin.

Please try without logging in the site.

[Harry]

Hi Quinciegail,

I help you fixed the issue.

This issue related to plugin please refer this topic to fix this issue https://wordpress.org/support/topic/popup-doesnt-work-6/

In file
yith-woocommerce-popup/includes/newsletter-integration/Mailchimp.php
change line 77

from
add_action( 'wp_ajax_ypop_nopriv_subscribe_mailchimp_user', array( $this, 'subscribe_mailchimp_user'));
to
add_action( 'wp_ajax_nopriv_ypop_subscribe_mailchimp_user', array( $this, 'subscribe_mailchimp_user'));

(switch ypop and nopriv)

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[quinciegail]

Thanks so much Harry!!!! So much appreciated! Yes it’s working now.

If you could also help me with the woocommerce sort filter issue, that would be great.

https://screencast-o-matic.com/watch/cFe1f4Dl1Y

In the video, I wonder how woocommerce generates $7 lowest price in filter by price. And also when you sort it from low to high. it is not sorted well. You can watch it in the shared url.

Please let me know. Thank you.

[Harry]

Hi,

Yes i understand your issue, but i can’t fix. We have to wait for WooCommerce team fix this issue please follow this topic https://wordpress.org/support/topic/woocommerce-filter-by-price-do-not-show-correct-price/

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[quinciegail]

Hi Harry,

Thanks for the updates. Okay this is noted.

Hope it can be fixed soon.

Thanks for your help.

Best,

Quincie

[Author]

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