Home Forums Themes Support Gecko First Image in single product Issue

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    • #1487

      Hello, I have a problem with the first image of the product in their single page. In all the products’ pages (like this one: http://rea-onlinereputation.it/tigershop/prodotto/apple-iphone-7-128gb-nero-opaco-matte-black/),  the first pic has a wrong and bigger size than all the other pics of the gallery, that have the correct size. How can I fix this and give the same correct size to all the pictures?

    • #1489

      Hi,

      I try account you sent but can’t access, can you check again and send as private message

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #1490
      This reply has been marked as private.
    • #1491

      Hi,

      We check your site and saw you’re using image have small dimension (250, 322) and no more white space around the phone so your product display not good.

      take.ms/MR8Tv

      You can use bigger image have more white space around the phone to fix this

      https://monosnap.com/file/x6JIyHkQGA1JXvjnh7zGPRmkkYUO7g#

       

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #1497

      Ok, which should be the right size and ratio of the image

    • #1498

      Hi,

      I checked on your site and saw almost image have dimension is 800x 1030, you should upload image have same dimension or have same ratio with 800 x 1030 ( example 1600 x 2060 or 400 x 515 or 1200 x 145)

      800 : 1030 = x : y

      Best regards,

       

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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