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Home › Forums › Themes Support › HTTP ERROR 500

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    • January 22, 2021 at 8:44 am #40146
      yarn-a
      Support Expired

      Hello.

      I get this errors on several pages on my site. It started after I used your theme. Could you help me with that?

    • January 22, 2021 at 11:28 am #40148
      Harry
      Support Expired

      Hi,

      Could you send me the page have this error. Did you try install a plugin for SSL (simple SSL)

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

      • January 25, 2021 at 2:09 pm #40204
        yarn-a
        Support Expired

        Yes. I installed the plugin. But I don’t use the plugin. I deactivated after I used it. Does it cause the error?

        I have the error on most of the pages especially the shop and products page.

        • This reply was modified 4 years, 9 months ago by yarn-a.
        • January 27, 2021 at 9:51 am #40227
          Harry
          Support Expired

          The error appear after you installed plugin or not? After you deactivate plugin the error message disappear?

          Harry
          Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

          • January 27, 2021 at 1:01 pm #40228
            yarn-a
            Support Expired

            After I deactivate plugin, the error message has not disappeared still.

    • January 25, 2021 at 4:56 pm #40207
      Harry
      Support Expired

      i’m not sure, i need to check the setting before give you solution.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

      • January 26, 2021 at 3:30 pm #40222
        yarn-a
        Support Expired

        Could you check it please?

    • January 26, 2021 at 4:25 pm #40223
      Harry
      Support Expired

      Could you please send me login credentials to check?

      Thanks

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • January 27, 2021 at 9:03 am #40226
      yarn-a
      Support Expired
      This reply has been marked as private.
    • January 27, 2021 at 2:30 pm #40229
      Harry
      Support Expired

      Please try install plugin and follow this setting

      http://support.janstudio.net/wp-content/uploads/hm_bbpui/40168/y1nigyx30ndsllgf33ym5cnt1hq97mdo.PNG

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

      • January 28, 2021 at 8:38 am #40247
        yarn-a
        Support Expired

        I did change the setup but the error message is still popping up 🙁

    • January 28, 2021 at 11:19 am #40250
      Harry
      Support Expired

      Hi,

      I’m not sure which cause the issue, please try contact to hosting’s support and check .htaccess setting.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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