I can't see variations choosen by buyer when chechking the order.

[EvCiujova]

Hello! Can you please tell me what should i do, or maybe you can fix this bug:

When i receive the order at my site i need to know which variations chose the buyer, but it is not shown not in the admin, not in the shopping cart of the buyer. Also this problem appears not for any products, but only for some of them.

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[Harry]

Hello EvCiujova,

I check your site and see this option “You will be able to attach your logo in your cart” https://prnt.sc/rfretv

Which plugin you use for this. Please try deactivate this plugin.

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi,

Could you send me your site login credentials and check in “Set as private reply” We need more check before give you solution.

Thanks

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Please remove the variations has “Any Color” and “Any Size” https://prnt.sc/rfsk5o and check again.

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi,

You can create product with “Any Color” and “Any Size” but only one https://prnt.sc/rg3bth

or one color with any size https://prnt.sc/rg3co5

or one size with any color https://prnt.sc/rg3cz5

not combine “Any Color” and “Any Size” and other variation like this https://prnt.sc/rg3d5s https://prnt.sc/rg3da0 https://prnt.sc/rg3df4

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi,

I try login your site with account you sent but can’t access.

Please reply on our forum, do not reply via email so we can track your issue and help you faster.

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Did you use CDN cache? Please try clear cache and try update theme to latest version http://support.janstudio.net/forums/topic/updating-the-theme/

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Please try update theme first.

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Hi,

Please go to Dashboard > WooCommerce > Settings > Accounts & Privacy > Account creation.

Kind regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Author]

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