Home Forums Themes Support HelpDesk Lack of chains in your pot file?

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    • #12205

      Hi,

      I just bought your template we translated the file into French
      100% translated, 388 strings
      But the problem, is missing strings in your pot file?
      in the admin there are still English words.

      bug on theme-options when you translate the word in french add a “/”
      Then: the boutton

      Attached image

      Since we activate the child template
      We made no changes

      Bug?

       

      Thank you very much

    • #12214

      Hi

      Please install/active Loco Translate plugin then go to your admin WP, under the menu Loco Translate -> Plugins -> Helpdesk Addons

      It’s similar with translate theme, you can check here video 

      Best regards,

       

    • #12218

      We have already installed the loco plugin Translate?

       

      We buy the template yesterday and received no support
      I very disappointed with your template.
      All pot files are translated there are still chains not translated into your template.

      No support on the bug of the search bar the button is moving down?

      <span style=”vertical-align: inherit;”><span style=”vertical-align: inherit;”>Meilleures salutations,</span></span>

    • #12223

      Could you please give us admin account as private reply and unblock my IP. I will help you check and solve the issue.

      Thanks

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #12262
      This reply has been marked as private.
    • #12273
      This reply has been marked as private.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #12274
      This reply has been marked as private.
    • #12301

      Hi,

      I tried account you sent but can’t access. Could you check and send us again.

      Thanks

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #12302
      This reply has been marked as private.
    • #12304

      1. I helped you fix issue with search box

      2. The text support forum you can change in JanStudio > Theme Option > Forum > Page title

      3. These text can’t translate because the folder doesn’t permission to writeable, you have to change permission for file and folder

       

       

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #12306

      0) I think you have not understood yet?
      There are still missing strings in the pot file
      We still have English words in the site and on the admin in the plugins

      Untranslated plugin with submenu

      Knowledge Base
      Video
      FAQs
      testimonial
      Document

      1) In your Testimonial plugin, is missing a “form” on the site side?
      For customers to leave their opinion

      2.We have already changed the title of the page
      Watch for yourself there is a bug
      He adds a “/” in the title of the page.

      3. We have no problem with the main site, with the permissions
      We did not change the permissions for the file and folder
      Why does not it work on your template?
      What is the instruction?

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