Menu Responsive error

[Rafawom]

Hi, I have found a problem that I can’t solve, the problem happens when the web is seen in responsive format for mobile devices, where the hamburger menu should appear, a default.png file appears and the Menu icon isn’t available. Would there be a way to solve this problem?

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[Foster]

Hi,

Could you please provide me your website URL? I will take a look at this issue and give you the solution.

[Rafawom]

Yes of course, the website URL is: http://nuevatienda.lolasmoda.com/

[Foster]

Hi,

Did you upload default.png file in Claue Theme Options / Header / Mobile icon settings? If so, please remove it.

[Rafawom]

No I didn’t upload any file in the Theme, the first time I saw it was already like it is.

[Foster]

Could you please provide me a temporary admin account to check this issue?

[Rafawom]

This reply has been marked as private.

[Foster]

I can’t connect to your admin, did you block IP from our country? We come from Vietnam

[Rafawom]

I have changed the configuration in the Hosting, you might have access now.

[Foster]

The problem was solved. As I can see, you uploaded a broken image, I have just removed it. Please check again.

[Rafawom]

Yes now it looks great. Thank you 🙂

[Author]

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