Mod Security

[mickey]

when i login in it show me “Generally a 406 error is caused because a request has been blocked by Mod Security. If you believe that your request has been blocked by mistake please contact the web site owner.”     What should I do?

 

When i register a new account, the process is too complex, how to make it simple like your demo website, like verify email

[Foster]

Hi Mickey,

Did you install any security plugin to “Login Temporarily” on your site ?

And next question: What exactly do you want ?

Thanks

[mickey]

let`s fix the first question at first. no more login in plugin

and i disalbe Mod Security, it still not work, but after that, when i add my ip to the white list , it works. But as you know, it is a forum, i can not add all ip.

[Tue Nov 29 19:39:38.084461 2016] [:error] [pid 688002:tid 140365299603200] [client 103.57.167.33] ModSecurity: Access denied with code 406 (phase 2). Operator GE matched 1 at TX:brute. [file “/usr/local/apache/conf/modsec-imh/40_wordpress.conf”] [line “27”] [id “13052”] [msg “POST to wp-login.php without redirect_to”] [severity “WARNING”] [tag “WEB_ATTACK/SHELL ACCESS”] [hostname “support.youforest.net”] [uri “/wp-login.php”] [unique_id “WD5J@sCR7yIACn@CH8UAAAgU”]

 

this is apache log info, i hope this could help

[Foster]

I think this issue related to config of your server. Can you please provide us temp WP admin account and Cpanel account ?

[mickey]

This reply has been marked as private.

[mickey]

i fixed the first question. the second one

when i register a new account, after this window, it could not generate a new account, it link to this page:

.that means i have to register two time. I only want the first page, register first time for  a new account. how to do?

 

[Foster]

This reply has been marked as private.

[mickey]

This reply has been marked as private.

[Foster]

Hi,

This issue related to WP multisite, We need more time to check and fix. Please stay tuned and sorry for the unwanted inconvenience

[mickey]

I test helpdesk in a new site(not multisite). new problem is , when i register , it always show that my purchase code is invalid. I test with my helpdesk purchase code. please tell me how to fix it ?thanks.

[Foster]

Hi,

Please disable CloudWork Verifi plugin

[mickey]

but if i disable this plugin, how to verify customers?

[Foster]

Your customers from Envato ?

[mickey]

yes, i should first make sure they have bought my theme before i support theme , right?

[Foster]

If your customer from Envato, please navigate to WP Settings / CloudWork Verifi and verify your account with API key. After that when your customer register account on your site, they need to type purchase code of your product

[mickey]

where can i get my API key

[Foster]

Go to Setting of envato account you will see API Keys section

[mickey]

my contact support forum is like this. where is the switcher between visual and text at the top right?And if my customers post a new topics will I get email notification? I try to reply them from backstage> reply, but it replies as my customer account not my login in account,?

[Harry]

Hi,

1. You can install plugin https://wordpress.org/plugins/image-upload-for-bbpress/ to have visual/text tab

2. To get email you need try this tutorial http://www.wpbeginner.com/plugins/how-to-send-email-in-wordpress-using-the-gmail-smtp-server/

3. To get email notification you need install https://wordpress.org/plugins/bbpress-notify-nospam/

and update setting in Settings > Forum >

https://monosnap.com/file/DuZ5MrBGrIKYBhC6avYaH4PVes1ze1#

https://monosnap.com/file/nGQrJInIEM9OW0bLdoLs0vPNSIOQGc#

 

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[mickey]

hi, i want to set document page, namely document.youforest.net/document to the static front page , how should i do?

[Foster]

Hi,

So sorry, this is impossible

[Foster]

Hi again,

I found a solution for this, you can read this article

Displaying a Custom Post Type Archive on the Front Page

[Author]

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