More Theme Problems

[sachristan]

 

Hi

Im experiencing some issues:

1. Social post for twitter is just a title & links, should have an image and a teaser text with url reference for good social media

2. related products are not working properly.

3. New badge doesn’t always work, is there conditions?

4. footer spaces should be equidistant from each other

5. When setting a bundle, I get this error: Fatal error: Call to a member function get_price() on boolean in /home/…

6. Id like to place some footer widgets into the front page. I’ve included an example of a widgetized “area” possibly referring to it as a widgetized sidebar is confusing.  It it possible?

7. Search does not work on all my content. Leaves a major category out.

8. The carousels sometimes don’t work they bunch up together and have to refresh the page to get them to the correct format.

Thanks

Rob

• This topic was modified 7 years, 7 months ago by Harry.

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[Harry]

Sorry for inconvenience you have

1. ThemeForest do not approve us include image to social share because it get fix image ( product image) they recommend us use plugin ( Yoast Seo)  to easy control the image

2. Related product get products have same tags and categories with current product https://docs.woocommerce.com/document/related-products-up-sells-and-cross-sells/

3. The new badge appear with the time you set when you create new or edit product, by default it display in 5 days https://monosnap.com/file/839LOEPDaChHZZOQXzCbjZWQI4DJ4K#

4. Can you take a screenshot and explain more for us your issue

5. This issue because you do not set default variation for product in bundle https://monosnap.com/file/u6epGP1eNMHR9LddM6tYwt1CWqyJnJ#

6. Do you want this widget area for only home page or all pages? If for only home page you can use page builder to make this content.

7. We checked search on your site still saw it working https://monosnap.com/file/IPhbMqutesAA5SmlED53Mepi26z735#

8. I saw issue related to js https://monosnap.com/file/CzO0lnb2SZFid37ii7tLEdzGQnD1yG#

Can you try disable plugin counter.

 

Best regards

 

 

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[sachristan]

Hi

thanks for your help, so far not much progress:

1. Themeforest didn’t allow JanStudio to include images in social media posts? I have themes from themeforest that include images in shares.

2. If you refresh the same product you’ll see that it produces one, sometimes two sometimes all three related products. I want all three if are available to show at the same time.

3. i’ve set the new badge for 3o days and the badge does not show. Half the products on the New Items page doesn’t show the badge.

4. In the footer the widgets don’t seem to be the same size some are wider than others which looks odd.

5. I’ve followed your video and I’ve followed your written instruction, bundled products doesn’t work for me.

6. Ill try to build this through visual composer.

7. The quick search didn’t work when I used the word THONG, please see for yourself.

8. Can you tell me why you think the counter is the problem?

[Harry]

Hi,

1. Yes, our prev theme still can use this but new update rule of Envato https://monosnap.com/file/yyIXBkqRX1RZrnSjR4qMp6jgJsEVuk#

The code we add for social share we have to remove http://envato.d.pr/hS4n

2,3, 5,7,8  . It better if you give us admin account as private reply, we will  take a look to help you solve

4. You can copy file footer.php in claue to claue-child and override this layout.

 

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[sachristan]

1. Yes, our prev theme still can use this but new update rule of Envato https://monosnap.com/file/yyIXBkqRX1RZrnSjR4qMp6jgJsEVuk#

The code we add for social share we have to remove http://envato.d.pr/hS4n

2,3, 5,7,8  . It better if you give us admin account as private reply, we will  take a look to help you solve

4. You can copy file footer.php in claue to claue-child and override this layout.

 

 

1. that would not be good. the share would not be effective without an image.

2. related products are not working properly.

3. I figured out how the new badges work.

4. im not going to use footers.

5 Bundle issues

7. Search issues.

8. ive changed the format and it seems to be working so far.

 

ill send you user logins

• This reply was modified 7 years, 7 months ago by sachristan.

[sachristan]

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[Harry]

1. They said this function for plugin

2.,3,4,5 pls send us admin account as private reply. We will take a look and help you solve.

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[sachristan]

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[Harry]

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Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[sachristan]

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[Harry]

Hi,

1. For issue #1 you can copy code at https://pastebin.com/yphsiXbN to functions.php in claue-child

2. This issue with WooComerce 3.0.x all theme have same issue, not only our theme and it come from WooCommerce, how we can fix?

5. I checked the carousel it still working normal https://monosnap.com/file/yftujNXHuz6CG0Q7D0GwY4YvWQNS9J#

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[sachristan]

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[sachristan]

you can see where the carousel messes up in this image. You can see the second carousel bunches up together in this image.

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[sachristan]

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[sachristan]

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[Foster]

Hi Rob,

Foster is here, I’m tech lead of JanStudio. Sorry for the unwanted inconvenience, let me check all your problems right now, please keep calm

[sachristan]

I cannot have one set attributes for all products because each product has different colors and sizes than its neighbor.  While on emay be Large 33-36 another one might be Extra Large 33-36 so one set of attributes cannot be used for all products. Be aware of this.

[Harry]

Hi,

3. The issue with product bundle plugin you have to change product setting like this

https://monosnap.com/file/ut1cTksbSFUIHFLNSzJORL0HnYCb0W#

5. The issue with carousel you have set up number of product per page https://monosnap.com/file/euaS00ogQN4Yz72SwYzMwz0hr2I9Az# bigger than number of item per slide https://monosnap.com/file/cjyWazx1vwTNb6u5Xd23QX3INSq1ev#

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[sachristan]

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[sachristan]

Im starting to believe that Jan Studio doesn’t even know how bundled products work. Nothing you say works.

 

the carousel setting is the same as the one above it. They are not set to 12. It set to rotate through 8 products and only show 4.

[Foster]

Hi,

No, you can upgrade to WC 3.0.6 without any problems.

Regarding issue with Live Search, we are still debug, please stay awaited

[sachristan]

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[Harry]

Hi,

please keep calm i will set up a product bundle  on your site for you.

Product Bundle work with product use global attribute, we also recommend you create global attribute because have more issue with product non global attribute

You can check on support forum of WooCommerce, have so much issue related to product variation https://wordpress.org/support/plugin/woocommerce

 

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

1.You can check product with bundle at this link https://www.southpacificunderwear.com/product/product-bundle-test/

2. Product with global attribute at https://www.southpacificunderwear.com/product/test-product/

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

For carousel you mean you want display 8 product on row?

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[sachristan]

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[Harry]

Hi,

You have upload graphic for only color. You can try this plugin to assign attribute for more products https://wordpress.org/plugins/woocommerce-bulk-attribute-manager/

In next version we will improve social share and related product. You can control related product in theme option

https://monosnap.com/file/Ohsohex9wXIywdjagwVvsIDUbFTDIR#

Best regards

 

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Yes. it now have only option product bundle pre-selected variation. Let us discuss with plugin author to improve this plugin.

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[sachristan]

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[sachristan]

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[Harry]

Hi,

This issue with WooCommerce 3.x

1. Can you try deactivate some plugin Aelia Foundation Classes for WooCommerce, AfterShip – WooCommerce Tracking and check email.

If still have issue you can try another way

2. Deactivate Claue theme and try with default theme (twenty seventeen, storefront) and check email

 

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[sachristan]

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[Harry]

Thank you for info

1. Issue related to additional information when use product bundle, we tell it to plugin author and wait for him fix this.

2. Can you explain more issue, we check product bundle on cart page it display thumbnail with color and style.

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[sachristan]

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[Harry]

Thank you we will check and fix

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[sachristan]

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[sachristan]

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[sachristan]

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[Harry]

Hi,

1. We still wait for plugin author check this, he still in vacation

2. I check your backend and saw you using Lockdown WP Admin plugin, can you try disable this plugin, if still have issue, pls try switch to another theme.

3. Sold Out, Sale, New still work well
– You can config product back order in tab Inventory > Allow Backorders. Our theme still support this function.
https://monosnap.com/file/bBM0HtNZgy8S0J5tpuFNeGoAcGIEb7#

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[sachristan]

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[sachristan]

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[Harry]

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Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Sorry, I mean it can be have problem from .htaccess file. We need to check more case.

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

No i didn’t go to your .htaccess

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[sachristan]

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[Harry]

Could you tell us which problem with back order, we check but don’t know the issue. We are developer so don’t have experience some special case with real shop.

Thanks

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

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Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[sachristan]

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[Harry]

Hi,

1. Serve scaled images

https://monosnap.com/file/nAAHMC8hQ2TMFi3fgsiN2rxPAUFb72#

You can fix this issue by go to WooCommerce > Settings > Products > Display > Product Images and change to images dimension with ratio same with your original images

http://take.ms/D4L08

After that you go to Tools > Regenerate Thumbnails

2. Your site loaded 2 javascript files for same function

https://monosnap.com/file/FS9zG9aqGbSmt1HzoM9cZu1WTy9V1P#

3. You can install https://wordpress.org/plugins/autoptimize/ and https://wordpress.org/plugins/wp-super-cache/

To help push speed on your site.

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[sachristan]

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[sachristan]

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[Harry]

Hi,

I checked your site and saw you’re using another plugin for WooCommerce Product Bundle, not plugin recommend with our theme.

It’s our https://monosnap.com/file/TmVFvbrXjN75IwGXvcGEcTOekFScYU#

It’s in your site https://monosnap.com/file/tOfbE6boxxzkoZu84dufjQo7Ddxmp3#

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Please keep calm,

We saw problem. another plugin on WordPress have same name so it download this plugin from WordPress.org.

Let us fix this issue.

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Harry]

Please help us check, is your issue fixed?

Pls don’t click update plugin, it will download another plugin.

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[sachristan]

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[Harry]

Hi, you mean price of bundle? or where? Could you send us a link or screen it will clear for us.

Thanks

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[sachristan]

Every item on my site the price has changed what the hell is going on!!!!!!!!!!!!!

[sachristan]

All my prices, previous orders all the prices were changed! What the FUCK!!!!!!!!!!

[Harry]

We’re really sorry about issue, i fixed this issue on your site. It because plugin rounded price

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[sachristan]

Thank you!

[sachristan]

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[Harry]

Yes. we sorry about it, now you can delete plugin Claue-Addons and try with attach file

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Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[sachristan]

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[Author]

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