My Account Icon – Order Tracking goes to 404 page

[consciouscrafties]

Hi there,

When I enable the My Account Icon, clicking the Order Tracking option goes to a 404 page.
https://www.consciouscrafties.com/orders-tracking/

What am I doing wrong?

Many thanks,

Karen

[Harry]

Hi,

This issue because your site don’t have order tracking page http://take.ms/RKVxi. If you want have page please create new page “Orders Tracking” and use below short code

[woocommerce_order_tracking]

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[consciouscrafties]

Oh I see, was hoping it would be something as simple as that 🙂

As all our orders stay at pending as I’m using WCVendors and it doesn’t change the order status, tracking the order wouldn’t be useful for customers.

Is it possible for me to change ‘Order Tracking’ in the menu to ‘My Purchases’ and navigate customers to this page where they can view their orders and leave feedback:

My Account

Many thanks,

KAren

[Harry]

Hi,

Sorry the tracking order (it tracking status of order) function different with list of orders ( show products in an order) of your link. You can hide the link on my account icon by add custom code in Claue > Theme Option > General Layout > Custom CSS

.jas-my-account ul li:nth-child(2) { display: none;}

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[consciouscrafties]

Thanks Harry that worked well 🙂

I’d now like to do the following to the My Account menu…

1. Remove/hide Dashboard menu option

2. Add new sub menu for ‘My Shop’ and navigate to the vendors dashboard:

My Shop

3. Add new sub menu for ‘My Purchases’ and navigate to order feedback page:

My Account

Many thanks for your help,

Karen

[Harry]

Hi Karen,

Please remove prev code i suggest you

.jas-my-account ul li:nth-child(2) { display: none;}

and add below code to functions.php in claue-child

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[consciouscrafties]

That’s brilliant Harry, thank you so much! 🙂

Do you know why the My Account icon disappears on the mobile header? (see screenshot)

Many thanks,

Karen

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[Harry]

Hi Karen,

Please add below code in Claue > Theme Opton > General Layout > Custom CSS

@media only screen and (max-width: 767px) {
.jas-my-account.hidden-xs { display: inline-block;}
}

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[consciouscrafties]

Thanks very much Harry 🙂 works perfectly.

There’s one more thing I’d like to ask (sorry!)

Do you think it’s possible to have one more menu option under My Account icon?
I’d like my visitors to access their BuddyPress messages from the My Account menu.
I’ve temporarily added it near the bottom of my main menu, but customers wouldn’t think to look in a product category menu to access their messages.

Clicking on the messages menu option takes me to the url:
https://www.consciouscrafties.com/community/crafties-founder/messages/
Which contains my username so would be a dynamic url depending on who the user was.
(I’ve attached a screenshot)

Hope you can help. Many thanks,

Karen

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[Harry]

Hi Karen,

The link contain user-name so can’t get dynamic link of user so can’t add more link to account menu

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[consciouscrafties]

Ok thanks I thought not

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