Home Forums Themes Support Claue Need help with these things! (: *THANK YOU*

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    • #19983

      Hello there, I need help making categories rather than the products appearing in the shop page.

      Also would need for the price and text not to appear in the product page, all I want are the images of the products showing please.

      Thank you!

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    • #19997

      I renewed my support for 6 more months earlier today, just in case that hasn’t been checked (:

    • #20000

      Thank you so much for renew support.

      Please update theme and plugin to latest version http://support.janstudio.net/forums/topic/updating-the-theme/

      1. Please go to WooCommerce > Settings > Product > Display and follow this screenshot http://take.ms/M4Pqo (WooCommerce version < 3.3) Or go to Appearance > Customize > WooCommerce > Product Catalog >
      Shop page display choose product categories (WooCommerce > 3.3)

      2. Please go to Claue > Theme Option > WooCommerce > General Settings > Enable Product Catalog Mode > On

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #20001

      Thank you so much, got it all working now except one thing…

      How do I go about the title and price of the product to not show until a product is clicked?

      Is there a way to make a product image a little bit darker when the mouse is over it if it does not have a flip image?

      Thank you!!

    • #20012

      Hey there again!

      So on top of the last 2 questions, something else messed up and no idea why or how

      I can’t see the add to cart button and on the bottom right that thing appears but I don’t want it?

      Attachments:
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    • #20027

      Hi,

      You want the product only show the image on products listing page? Please turn of catalog mode to show add to cart button and add below code

      .products .product-info {display: none;}
      .product-image-flip a {position: relative;}
      .product-image-flip a:after {position: absolute; top: 0; left: 0; content:""; width: 100%; height: 100%; background: rgba(0,0,0,0.15); opacity: 0; visibility: hidden;}
      .product-image-flip:hover a:after { opacity: 1; visibility: visible;}

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #20133

      Hello there again!!! I was curious… is there a way by any chance to have the following…

      The home page shows my categories just how I want it to be and then in those categories the products show. Thats perfect.

      What I was trying to do now is to have the categories like how its doing now, but then in those categories to have subcategories and then in those subcategories for the products to appear…. is that possible?? (:

    • #20169

      Hi,

      Please go to WooCommerce > Settings > Products > Display > Default Category display > Select Sub categories

      http://take.ms/t0Q8a

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #20326

      Hello there!!!

      I was curious, on some products theres this little blue tab that appears that says “New”… I was wondering how can I change all the products to have more than 5 days all at once rather than going one by one or if there is a way to keep that tab permanent until I want to take it off?

      Thank you!

    • #20333

      Hi,

      Please edit product and change number in “New Arrival” in Product Detail Layout Option

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #20340

      Oh, I know how to do it that way. Instead of having to go one by one, is there a way by any chance to change all of them at the same time?

    • #20358

      Also another thing, I have maintenance mode on my website right now, but it looks completely off on my phone, I am not able to see the days left… how can I fix this too?

      thank you!!!

    • #20360

      Hi,

      1. Sorry, it can’t edit one time and apply for all

      2. Please clear cache or sign out your account on mobile, i check your site on my phone it now in maintenance mode.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #20364

      nope, doesn’t work on mobile still. I checked on my phone again and on my dad’s phone and my cousin’s.. they all look the same just like these images. Even when I zoom out you can see that’s all you’re able to see and can’t see the tire text message nor the days left.

      Attachments:
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    • #20454

      Hey there, checked again and still doesn’t work on any mobile device :/

    • #20480

      Hi,

      Please add below code to fix

      @media only screen and (max-width: 1024px) {
      	.header-lateral #jas-wrapper .jas-offline-content {
      		margin-left: 0;
      	}
      }

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #20556

      Works great now, thank you!!

      I was curious, on some products the heart wishlist icon is off, how can I fix this?

      See attached images.

      Attachments:
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    • #20587

      Hi,

      I help you fixed this please clear cache and check again.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #20594

      Hello, I cleared the CACHE and opened up the window in incognito mode….

      How can I just remove the wishlist heart icon from the product listings and from the left side menu?

      Thank you, it will be easier! (:

    • #20595

      Images attached.

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    • #20606

      1. Please add below code to Claue > Theme Option > General Layout > Custom CSS

      .jas-action a.chp, .product-image .yith-wcwl-add-to-wishlist {display: none;}

      2. Are you using CDN service? Please clear cache on CDN? I don’t see Apple Pay on your site? How to view this.

      Thanks

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #20608

      Hey there, so that code also makes the little cart disappear, I just want the heart to disappear is all…. it still appears on the product listing too :/

      See attached images

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    • #20619

      Hi,

      Please remove the code and go to Dashboard > Plugins and deactivate plugin YITH Wishlist to hide all heart icon.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #20625

      Removed the code, deactivated the plugin… it works perfect… now the thing is the purple add to cart button isn’t looking right :/

      Attachments:
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    • #20638

      Hi,

      Please add below code to Claue > Theme Option > General Layout > Custom CSS

      .woocommerce-variation-add-to-cart {width: 100%;}

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #20694

      hello, no clue as to what this error might possibly be…? :/

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    • #20719

      Hi,

      Please refer this topic to fix https://stackoverflow.com/questions/10631387/1030-got-error-28-from-storage-engine

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #22046

      How can I add the instagram section to my website with the left side bar still there? Thank you!

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    • #22052

      Hi,

      You mean show Instagram Feed on left sidebar?

      Please go to Appearance > Widget and add Instagram Widget to The Sidebar you want to show on left.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #22061

      oh no, I have that already. I mean the screenshot I just shared… how you can have my posts themselves updated on the bottom, how can I do that on my page and still have the left side bar showing?

    • #22073

      Hi,

      Please edit the page and add Instagram element of page builder http://take.ms/WrpSS

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #22093

      I clicked to edit the page, but no clue as to where the page builder nor the instagram element is located at? :/

    • #22104

      Hi,

      Please go to WP Bakery PageBuilder and follow this screenshot http://take.ms/Q7SX9

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #22131

      I tried adding the instagram element….. put my username of “dlopezdemedrano”… my instagram account and also the token it generated… I saved and updated the site, but still nothing shows up?

    • #22158

      Hi,

      Please follow this video https://www.youtube.com/watch?v=DAdDqnB-VGY

      If issue still there, please send me the page you insert Instagram Feed.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #22566

      How can I change my website’s entire layout to “Home Minimal”?

    • #22578

      Hi,

      Please go to Settings > Reading > Homepage display > Homepage > select homepage

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #22597

      Oh no, I meant something else… below will be screenshots of where you told me to go and also of what I am looking to change my website layout to… its a demo you guys have and I want to have that style.

      Attachments:
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    • #22605

      Hi,

      Did you remove all sample data? You have to manual build page if you remove all sample data.

      Or download attach file and extract and import in Tools > Import > WordPress Import

      Attachments:
      You must be logged in to view attached files.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #22616

      will importing that delete the website I currently have setup?

    • #22618

      Okay, so I was able to import it successfully. Its called homepage 2. Thing is, I would want to edit it and change it before making it live in public so I will stick with my old layout until the new layout is working, so I do have questions to get it to work properly and be ready before making it live.

      1. How do I add the top banner with the coupon code?

      2. How do I add the menu on the top as well?

      3. How do I add all those links on the bottom for more information? The home page 2 layout doesn’t show it as default

      4. How can I get all the pictures on instagram to look square like your example, when I tried it all of the images had different shapes?

      Thank you!

      Attachments:
      You must be logged in to view attached files.
    • #22644

      Hi,

      1. Please go to Claue > Theme Option > Header > Center promo and edit

      2. Please go to Claue > Theme Option > Header > and change header layout

      3. Please edit home 2 and edit “Icons and Text” element http://take.ms/MdzBp and you removed all widgets in Appearance > Widgets > Footer#1,2,3,4,5. You have to manual input

      4. You have to up square image to Instagram or add below code to Claue > Theme Option > General Layout > Custom CSS

      .jas-sc-instagram .item img {
      height: 320px;
      max-width: inherit;
      width: auto;
      }

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #23188

      Hello….

      1. I still don’t understand question #3 how to get the information down below.. I see the widgets you speak of, but how do I put them on the store page?

      2. How can I get the bottom image to be underneath both those upper 2 images?

      Screenshots explains things better.

      Attachments:
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    • #23214

      Hi,

      1. I help you added sample. Please change to your

      2. I help you arrange layout, please change your images

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #23215

      Wow, thank you so so much Harry!! Appreciate it a lot! (:

      I am pretty close to finished now thanks to you… just have 2 more doubts

      1. How can I edit on the bottom which information and categories to show and also to change the “CLAUE” logo to mines?

      2. Is there a way on the header to put what is in the center on the left and the logo in the middle?

      Thank you again!!

      Attachments:
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    • #23230

      Hi,

      1. Please change logo image and link in Widgets > Footer #1

      For menu Categories, Information, Quick Links please change menu in Appearance > Menus

      2. Please change header layout in Claue > Theme Option > Header

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #23281

      Hey again!!

      1. How can I remove the gray row that says “LOOKBOOK”?

      2. For the header layout to have the categories in the middle on the left and the logo on the center, there is no option to make it that way on the presets you guys have, can this be done through code?

      3. When I click the “Shop” button on the top, is there a way to view all products if the button is clicked, rather than it going to the subcategories?

      4. Lastly, on the footer it doesn’t seem to connect to a form to email me, I’m not sure which plugin that is using nor how to edit that form to connect to my Mailchimp?

      Thank you guys so so so much!!

      Attachments:
      You must be logged in to view attached files.
    • #23312

      Hi,

      1. Please edit LookBook page, scroll down to Page Layout Option > Enable Page title > Off

      2. Please go to Choose Header Layout 2 and go to Appearance > Menu and assign a menu to Menu Left and Menu Right

      3. Please go to Appearance > Customize > WooCommerce > Product Catalog and follow this screenshot http://take.ms/36pT5

      4. Please go to Dashboard > Mailchimp For WP > Form and check to your list.

      I see your account expired support. Could you renew support at https://themeforest.net/item/claue-clean-minimal-woocommerce-theme/18929281

      Many thanks

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #23328

      Hello there!! Thank you again, for #2 I still have no idea how to do it so I photoshopped real quick the menu type I am trying to get…. I think I wasn’t explaining myself as good… the attached image of the menu is what I need (:

      Also, I actually have 3 more months of support, I attached an image from Envato itself, hopefully that can be double checked!

      Attachments:
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    • #23339

      Hi,

      Thank you for info support time.

      Please download attach file, extract and put in claue-child > views > header

      Best regards

      Attachments:
      You must be logged in to view attached files.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #23344

      I have no idea where to find “Claue-child”…. I extracted the file, just don’t know where to place it exactly and how to get there.

    • #23345

      Hi,

      Claue-child included in package you download from ThemeForest.

      You have to create 2 new folders (views, header) in claue-child

      After that .zip claue-child and install like install new theme

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #23347

      but wouldn’t that make me lose my current layout I have for the website and what I have going on…? :/

      is there a way for you guys to be able to do this for me by any chance? I just did a backup to my entire website just in case haha, thank you so so much!!!! (:

    • #23350

      It doesn’t lose your current site. After activate child theme please go to Appearance > Widgets and re-arrange widgets

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #23351

      Im honestly lost, the file I downloaded, the “layout-3 php” file goes where exactly… in the header folder in the claue child…?

      Is there not a way for this to be done on your end by any chance? I don’t want to mess it all up is all since thats the last thing I need to do and I can make the website live, thank you!!

    • #23353

      Please download claue-child.zip attach and install via Appearance > Themes > Add new

      Attachments:
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      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #23407

      Hello!! How can I make the header red text on the top like that?

      Also the red on “SALE” with the orange sale button on top of it?

      Thank you!

      Attachments:
      You must be logged in to view attached files.
    • #23410

      Hi,

      Please follow our document at http://janstudio.net/claue/document/#menu-badge

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #23517

      Hey there guys! I was wondering… the image attached, it looks pretty good on computer, but on my mobile phone it is stuck together and I would want it to have a little gap/space at least?

      Thank you!

      Attachments:
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    • #23527

      Hi,

      Please add below code to fix issue

      @media only screen and (max-width: 737px) {
      .jas-promotion {
      	margin-bottom: 30px;
      }}

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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