Home › Forums › Themes Support › Claue › Need help with these things! (: *THANK YOU*
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May 7, 2018 at 8:56 pm #19983
Hello there, I need help making categories rather than the products appearing in the shop page.
Also would need for the price and text not to appear in the product page, all I want are the images of the products showing please.
Thank you!
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May 8, 2018 at 12:33 am #19997
I renewed my support for 6 more months earlier today, just in case that hasn’t been checked (:
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May 8, 2018 at 1:12 am #20000
Thank you so much for renew support.
Please update theme and plugin to latest version http://support.janstudio.net/forums/topic/updating-the-theme/
1. Please go to WooCommerce > Settings > Product > Display and follow this screenshot http://take.ms/M4Pqo (WooCommerce version < 3.3) Or go to Appearance > Customize > WooCommerce > Product Catalog >
Shop page display choose product categories (WooCommerce > 3.3)2. Please go to Claue > Theme Option > WooCommerce > General Settings > Enable Product Catalog Mode > On
Best regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
May 8, 2018 at 1:28 am #20001
Thank you so much, got it all working now except one thing…
How do I go about the title and price of the product to not show until a product is clicked?
Is there a way to make a product image a little bit darker when the mouse is over it if it does not have a flip image?
Thank you!!
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May 8, 2018 at 3:03 am #20012
Hey there again!
So on top of the last 2 questions, something else messed up and no idea why or how
I can’t see the add to cart button and on the bottom right that thing appears but I don’t want it?
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May 8, 2018 at 11:25 am #20027
Hi,
You want the product only show the image on products listing page? Please turn of catalog mode to show add to cart button and add below code
.products .product-info {display: none;} .product-image-flip a {position: relative;} .product-image-flip a:after {position: absolute; top: 0; left: 0; content:""; width: 100%; height: 100%; background: rgba(0,0,0,0.15); opacity: 0; visibility: hidden;} .product-image-flip:hover a:after { opacity: 1; visibility: visible;}
Best regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
May 10, 2018 at 4:53 am #20133
Hello there again!!! I was curious… is there a way by any chance to have the following…
The home page shows my categories just how I want it to be and then in those categories the products show. Thats perfect.
What I was trying to do now is to have the categories like how its doing now, but then in those categories to have subcategories and then in those subcategories for the products to appear…. is that possible?? (:
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May 10, 2018 at 4:01 pm #20169
Hi,
Please go to WooCommerce > Settings > Products > Display > Default Category display > Select Sub categories
Best regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
May 13, 2018 at 5:22 am #20326
Hello there!!!
I was curious, on some products theres this little blue tab that appears that says “New”… I was wondering how can I change all the products to have more than 5 days all at once rather than going one by one or if there is a way to keep that tab permanent until I want to take it off?
Thank you!
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May 13, 2018 at 11:30 am #20333
Hi,
Please edit product and change number in “New Arrival” in Product Detail Layout Option
Best regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
May 13, 2018 at 6:27 pm #20340
Oh, I know how to do it that way. Instead of having to go one by one, is there a way by any chance to change all of them at the same time?
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May 13, 2018 at 9:48 pm #20358
Also another thing, I have maintenance mode on my website right now, but it looks completely off on my phone, I am not able to see the days left… how can I fix this too?
thank you!!!
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May 13, 2018 at 9:57 pm #20360
Hi,
1. Sorry, it can’t edit one time and apply for all
2. Please clear cache or sign out your account on mobile, i check your site on my phone it now in maintenance mode.
Best regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
May 13, 2018 at 10:09 pm #20364
nope, doesn’t work on mobile still. I checked on my phone again and on my dad’s phone and my cousin’s.. they all look the same just like these images. Even when I zoom out you can see that’s all you’re able to see and can’t see the tire text message nor the days left.
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May 15, 2018 at 2:11 am #20454
Hey there, checked again and still doesn’t work on any mobile device :/
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May 15, 2018 at 11:44 am #20480
Hi,
Please add below code to fix
@media only screen and (max-width: 1024px) { .header-lateral #jas-wrapper .jas-offline-content { margin-left: 0; } }
Best regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
May 16, 2018 at 1:34 am #20556
Works great now, thank you!!
I was curious, on some products the heart wishlist icon is off, how can I fix this?
See attached images.
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May 16, 2018 at 5:09 pm #20587
Hi,
I help you fixed this please clear cache and check again.
Best regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
May 16, 2018 at 5:45 pm #20594
Hello, I cleared the CACHE and opened up the window in incognito mode….
How can I just remove the wishlist heart icon from the product listings and from the left side menu?
Thank you, it will be easier! (:
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May 16, 2018 at 5:46 pm #20595
Images attached.
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May 16, 2018 at 7:26 pm #20606
1. Please add below code to Claue > Theme Option > General Layout > Custom CSS
.jas-action a.chp, .product-image .yith-wcwl-add-to-wishlist {display: none;}
2. Are you using CDN service? Please clear cache on CDN? I don’t see Apple Pay on your site? How to view this.
Thanks
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
May 16, 2018 at 8:21 pm #20608
Hey there, so that code also makes the little cart disappear, I just want the heart to disappear is all…. it still appears on the product listing too :/
See attached images
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May 16, 2018 at 11:22 pm #20619
Hi,
Please remove the code and go to Dashboard > Plugins and deactivate plugin YITH Wishlist to hide all heart icon.
Best regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
May 17, 2018 at 3:44 am #20625
Removed the code, deactivated the plugin… it works perfect… now the thing is the purple add to cart button isn’t looking right :/
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May 17, 2018 at 5:04 pm #20638
Hi,
Please add below code to Claue > Theme Option > General Layout > Custom CSS
.woocommerce-variation-add-to-cart {width: 100%;}
Best regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
May 19, 2018 at 11:36 am #20694
hello, no clue as to what this error might possibly be…? :/
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May 19, 2018 at 10:55 pm #20719
Hi,
Please refer this topic to fix https://stackoverflow.com/questions/10631387/1030-got-error-28-from-storage-engine
Best regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
June 29, 2018 at 2:31 am #22046
How can I add the instagram section to my website with the left side bar still there? Thank you!
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June 29, 2018 at 10:58 am #22052
Hi,
You mean show Instagram Feed on left sidebar?
Please go to Appearance > Widget and add Instagram Widget to The Sidebar you want to show on left.
Best regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
June 29, 2018 at 6:23 pm #22061
oh no, I have that already. I mean the screenshot I just shared… how you can have my posts themselves updated on the bottom, how can I do that on my page and still have the left side bar showing?
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June 29, 2018 at 9:27 pm #22073
Hi,
Please edit the page and add Instagram element of page builder http://take.ms/WrpSS
Best regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
June 30, 2018 at 1:17 am #22093
I clicked to edit the page, but no clue as to where the page builder nor the instagram element is located at? :/
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June 30, 2018 at 8:29 am #22104
Hi,
Please go to WP Bakery PageBuilder and follow this screenshot http://take.ms/Q7SX9
Best regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
July 1, 2018 at 6:05 am #22131
I tried adding the instagram element….. put my username of “dlopezdemedrano”… my instagram account and also the token it generated… I saved and updated the site, but still nothing shows up?
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July 2, 2018 at 10:09 pm #22158
Hi,
Please follow this video https://www.youtube.com/watch?v=DAdDqnB-VGY
If issue still there, please send me the page you insert Instagram Feed.
Best regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
July 12, 2018 at 4:21 pm #22566
How can I change my website’s entire layout to “Home Minimal”?
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July 12, 2018 at 6:40 pm #22578
Hi,
Please go to Settings > Reading > Homepage display > Homepage > select homepage
Best regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
July 12, 2018 at 9:16 pm #22597
Oh no, I meant something else… below will be screenshots of where you told me to go and also of what I am looking to change my website layout to… its a demo you guys have and I want to have that style.
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July 12, 2018 at 10:52 pm #22605
Hi,
Did you remove all sample data? You have to manual build page if you remove all sample data.
Or download attach file and extract and import in Tools > Import > WordPress Import
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Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
July 13, 2018 at 12:03 am #22616
will importing that delete the website I currently have setup?
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July 13, 2018 at 12:48 am #22618
Okay, so I was able to import it successfully. Its called homepage 2. Thing is, I would want to edit it and change it before making it live in public so I will stick with my old layout until the new layout is working, so I do have questions to get it to work properly and be ready before making it live.
1. How do I add the top banner with the coupon code?
2. How do I add the menu on the top as well?
3. How do I add all those links on the bottom for more information? The home page 2 layout doesn’t show it as default
4. How can I get all the pictures on instagram to look square like your example, when I tried it all of the images had different shapes?
Thank you!
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July 13, 2018 at 10:34 am #22644
Hi,
1. Please go to Claue > Theme Option > Header > Center promo and edit
2. Please go to Claue > Theme Option > Header > and change header layout
3. Please edit home 2 and edit “Icons and Text” element http://take.ms/MdzBp and you removed all widgets in Appearance > Widgets > Footer#1,2,3,4,5. You have to manual input
4. You have to up square image to Instagram or add below code to Claue > Theme Option > General Layout > Custom CSS
.jas-sc-instagram .item img { height: 320px; max-width: inherit; width: auto; }
Best regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
July 25, 2018 at 6:04 am #23188
Hello….
1. I still don’t understand question #3 how to get the information down below.. I see the widgets you speak of, but how do I put them on the store page?
2. How can I get the bottom image to be underneath both those upper 2 images?
Screenshots explains things better.
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July 25, 2018 at 6:21 pm #23214
Hi,
1. I help you added sample. Please change to your
2. I help you arrange layout, please change your images
Best regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
July 25, 2018 at 6:42 pm #23215
Wow, thank you so so much Harry!! Appreciate it a lot! (:
I am pretty close to finished now thanks to you… just have 2 more doubts
1. How can I edit on the bottom which information and categories to show and also to change the “CLAUE” logo to mines?
2. Is there a way on the header to put what is in the center on the left and the logo in the middle?
Thank you again!!
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July 25, 2018 at 11:17 pm #23230
Hi,
1. Please change logo image and link in Widgets > Footer #1
For menu Categories, Information, Quick Links please change menu in Appearance > Menus
2. Please change header layout in Claue > Theme Option > Header
Best regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
July 26, 2018 at 8:49 pm #23281
Hey again!!
1. How can I remove the gray row that says “LOOKBOOK”?
2. For the header layout to have the categories in the middle on the left and the logo on the center, there is no option to make it that way on the presets you guys have, can this be done through code?
3. When I click the “Shop” button on the top, is there a way to view all products if the button is clicked, rather than it going to the subcategories?
4. Lastly, on the footer it doesn’t seem to connect to a form to email me, I’m not sure which plugin that is using nor how to edit that form to connect to my Mailchimp?
Thank you guys so so so much!!
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July 27, 2018 at 7:31 pm #23312
Hi,
1. Please edit LookBook page, scroll down to Page Layout Option > Enable Page title > Off
2. Please go to Choose Header Layout 2 and go to Appearance > Menu and assign a menu to Menu Left and Menu Right
3. Please go to Appearance > Customize > WooCommerce > Product Catalog and follow this screenshot http://take.ms/36pT5
4. Please go to Dashboard > Mailchimp For WP > Form and check to your list.
I see your account expired support. Could you renew support at https://themeforest.net/item/claue-clean-minimal-woocommerce-theme/18929281
Many thanks
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
July 28, 2018 at 2:23 am #23328
Hello there!! Thank you again, for #2 I still have no idea how to do it so I photoshopped real quick the menu type I am trying to get…. I think I wasn’t explaining myself as good… the attached image of the menu is what I need (:
Also, I actually have 3 more months of support, I attached an image from Envato itself, hopefully that can be double checked!
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July 28, 2018 at 12:47 pm #23339
Hi,
Thank you for info support time.
Please download attach file, extract and put in claue-child > views > header
Best regards
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Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
July 28, 2018 at 6:49 pm #23344
I have no idea where to find “Claue-child”…. I extracted the file, just don’t know where to place it exactly and how to get there.
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July 28, 2018 at 6:58 pm #23345
Hi,
Claue-child included in package you download from ThemeForest.
You have to create 2 new folders (views, header) in claue-child
After that .zip claue-child and install like install new theme
Best regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
July 28, 2018 at 7:08 pm #23347
but wouldn’t that make me lose my current layout I have for the website and what I have going on…? :/
is there a way for you guys to be able to do this for me by any chance? I just did a backup to my entire website just in case haha, thank you so so much!!!! (:
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July 28, 2018 at 7:14 pm #23350
It doesn’t lose your current site. After activate child theme please go to Appearance > Widgets and re-arrange widgets
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
July 28, 2018 at 7:17 pm #23351
Im honestly lost, the file I downloaded, the “layout-3 php” file goes where exactly… in the header folder in the claue child…?
Is there not a way for this to be done on your end by any chance? I don’t want to mess it all up is all since thats the last thing I need to do and I can make the website live, thank you!!
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July 28, 2018 at 7:21 pm #23353
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July 30, 2018 at 8:03 pm #23407
Hello!! How can I make the header red text on the top like that?
Also the red on “SALE” with the orange sale button on top of it?
Thank you!
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July 30, 2018 at 10:27 pm #23410
Hi,
Please follow our document at http://janstudio.net/claue/document/#menu-badge
Best regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
August 1, 2018 at 10:04 pm #23517
Hey there guys! I was wondering… the image attached, it looks pretty good on computer, but on my mobile phone it is stuck together and I would want it to have a little gap/space at least?
Thank you!
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August 2, 2018 at 12:17 am #23527
Hi,
Please add below code to fix issue
@media only screen and (max-width: 737px) { .jas-promotion { margin-bottom: 30px; }}
Best regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio
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