Home Forums Themes Support Claue New issues after update

Topic Resolution: Resolved
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    • #14541

      Hi,

      I’ve update the theme but now the “terms and conditions” on the checkout page open in a new tab. I prefered when it was a pop-up but I can no setting to change it. How can I change it back ?

       

      Plus I’ve decide to put my shop in English, but the translation of the buttons in the Mini Cart are still in French, how can I change that ?

      Thanks and regards.

       

    • #14563

      Hi,

       

      I dont’ know why but now the translation is ok.

       

      The pop-up/new tab problem remains.

       

      Thanks and regards.

       

    • #14568

      Hi,

      Did your site work with popup before? On prev version of our theme the “terms & conditions” open on ugly exist window so we have to change open this on new tab.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #14703

      Hi,

       

      Sorry for late answer I didn’t receive a notification (forgot the checkbox).

      Yes it worked perfectly. I just had to delete the CSS raws on the terms and conditions page (VC raw etc).

      Presentation was still good. It worked on my Mac, iPhone, with Chrome and Safari.

      Never tried with PC, Windows or Android.

      Thanks and regards.

    • #14704

      Hi,

      I restaure with an old backup and everything works great. It’s not exactly a pop up, the terms and conditions page appears just below the checkbox and I have to scroll and that’s perfect.

      • #14714

        Hi @Equestrivp,

        If you don’t want to use new version you can use attach file extract and put in claue-child > woocommerce > checkout.

        Best regards

        Attachments:
        You must be logged in to view attached files.

        Harry
        Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #14707

      Hi there,

      After the update, the terms conditions string on the checkout page is not translated. Any idea?

      Best wishes,
      Paulius

      Attachments:
      You must be logged in to view attached files.
    • #14766

      Hi,

      There’s a big problem with this forum and confidentiality about informations : when I look for the name of my website on Google, messages on this forum appear in search results , even private replies. I know it because I gave you login and password to connect to my store and they appear in Google results (meta description). I can send you screenshots but not on the forum as it isn’t secured, please give me an email address if you need it.

      Plus everybody in Google has access now to my email address. And this forum is the only site which appears when I type my email address in Google. So it is a big problem too.

      But what is more strange is that you deleted our first topic, and this new one appears even if I never mentioned my shop name….

      And the first topic isn’t completely deleted because when I click on Google results the full topic appears !

      What will you do to erase Google results please ?

      Thanks and regards.

    • #14775

      Hi,

      When you logged in you still see the private content, if you logged in another account or guest you can’t see. You can paste the result link of our support forum on another browser as guest to check.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #14850

      Hi,

      But the problem is that I asked you to delete the topic and when I click on the link in search results it still appears with all the pages.

      And the private content appears in the meta description ! So even if you logged or not does’nt matter because everybody who searches for my shop on Google has access to private informations. If you give me a private email address I will send you proofs and screenshots.

      So delete completely these topics please even in your database and archives.

      Thanks and regards.

    • #14859

      Hi,

      I complete deleted the topic.
      For the next issue please put your site info here

      Thanks & best regards!

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #14860

      Hi, where is this page please ?

       

      Thanks and regards.

    • #14863

      Hi,

      These fields display when you create new topic.

      Best regards!

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #14877

      Hi,

       

      I’d like you to delete completely this topic too please, and to delete my account and all informations too.

      What happens is really weird and I prefer to create a new account if I have another issue.

      Is this ok for you ?

      Thanks and regards.

    • #14884

      Yes, if you have new issue you have to create new account. I recommend you change password of account after the issue fixed.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #14935

      Hi,

       

      As you can see on the pdf, the old topic isn’t deleted at all. How can you explain that please ?

       

      Thanks and regards.

      Attachments:
      You must be logged in to view attached files.
    • #14943

      Sorry i forgot remove in trash. It now remove. Please check again.

      Best regards!

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #15613

      Hi,

       

      I’d like to update the theme but not with all the changes because I tried the automatic update and it created lots of problems on my website (I had a backup so it’s ok I restored it).

      The first issue I wan to correct is : “Fix mini cart count number doesn’t update when use popup” .

      The second is on mobile device and tablet : if I choose the third or the fourth layout for the product detail page, only one pic appears on the screen and nothing indicates that there are more pics to show. That’s a problem because people can’t really see that’ there are more pics. Is it possible to make the arrows visible on the main pic on mobile and tablets please, as soon as the page opens ?

      I’d like to add the tweaks below too please :
      * Tweak –  “Return & Shipping” support shortcode
      * Tweak – Show popup cart or slide minicart when click on add to cart button on product listing page
      * Tweak – Make product’s gallery doesn’t change when attribute not color
      * Tweak – Update plugin Claue Addons to version 1.0.9
      * Tweak – Update plugin WooCommerce Variation Swatch to version 1.0.3

      What do you mean by “Tweak  – Improve wishlist button ” ?

      Thanks and regards.

    • #15622

      Hi,

      1. This fixed issue related to “action when user click add to cart button the mini cart count number doesn’t update number of product in cart”

      2. When you check on real device the product layout 3,4 the images will switch to carousel swipe with arrow button to next and prev

      3. These tweaks have more change code and related to other tasks it hard to exclude some fix for update some tweaks. We recommend add customize code to child theme, your code will be prevent when you update core theme.

      4. Tweak – Improve wishlist button – We improve position of wishlist button for add less code when customize position.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #15663

      Hi,

       

      I wish you a happy new year and all the best !

      Sorry but we didn’t understand each other. I already use a child theme and the complete auto-update creates new issues on my website. So I prefer to update only the issues I know if it’s possible please.

       

      So here are the updates/fix / tweaks I’d like to add :

      • Fix mini cart count number doesn’t update when use popup
      • On mobile and tablet there’s a carousel but nothing indicates its existence, so people think there’s only one pic for each product. Is it possible to make the arrows visible as soon as we open the product detail page on these devices ?

      * Tweak –  “Return & Shipping” support shortcode
      * Tweak – Show popup cart or slide minicart when click on add to cart button on product listing page
      * Tweak – Make product’s gallery doesn’t change when attribute not color
      * Tweak – Update plugin Claue Addons to version 1.0.9
      * Tweak – Update plugin WooCommerce Variation Swatch to version 1.0.3

       

      Thanks and regards..

       

    • #15671
      This reply has been marked as private.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #15707
      This reply has been marked as private.
    • #15713

      Hi,

      1. If you want to keep the term & condition please copy file terms.php in themes > claue > core > libraries > vendors > woocommerce > templates > checkout of current version on your site to claue-child > woocommerce > checkout

      you can update normal

      2. If you want remove the code when click on Term & conditions please go to Pages > and edit page Term & condition page remove page builder and put your content.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #15728

      Hi,

      I tried your solution, it worked only when I uploaded php files to main Claue Theme file.

      After that, checkout was ok but problems with wishlist button appeared. I tried during a few hours to correct it with CSS but it’s not good.

      So can you please just send me a file to correct the problem with the mini cart that doesn’t update when use Popup ?

      Thanks and regards.

    • #15736

      Hi,

      Please extract attach file and copy to the path “themes/claue/assets/js/theme.js”

      Best regards

      Attachments:
      You must be logged in to view attached files.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #16338

      Hi,

      Thanks it works perfectly !

       

      Regards.

    • #16413

      Hi, there’s a problem with the Js file you send to me : The add to cart update correctly but it inverts the columns with the images on product page and it inverts the columns on products listings too.

      I delete this Js file to return to the old one and the issue is solved, but now  the problem with the update of the cart remains.

      Can you help me please ?

       

      Thanks and regards.

    • #16431

      Hi,

      Please try new one.

      Best regards

      Attachments:
      You must be logged in to view attached files.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #16442

      Hi,

       

      Still the same problem with the columns.

      Regards.

    • #16457

      I don’t know what cause issue on your site because on my site it still work well. Could you change new theme.js file and send us your site link problem, we need more closer check before give you solution.

      Thanks

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #16505

      Hi,

      Ok with pleasure. How can I send you the link in a secure way please ? If I write it in this topic it appears in Google search results even if I choose “set as private only”.

       

      Regards.

    • #16508

      Hi,

      You can send one reply for link, one reply for link. they can’t search account.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #16509

      Hi,

       

      Sorry, I don’t undersant your reply.

    • #16511

      i mean send your account in 2 separate private reply.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #16512

      But when I do that, if i do a research on Google with the name of my website, the topics on this forum appears and I don’t want that. Do you have an email please where I can send it to you ?

       

      Thanks.

    • #16523

      Hi,

      They can’t search in separate reply.

      If you don’t please reply this topic by reply email.

      Thanks

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #17965

      Hi,

      I have a new issue, I send you an email.

       

      Thanks

    • #17966

      Hi,

       

      It was a plugin conflict, with Autoptimize. Worked fine until now, I think it may be an update problem.

      I disabled it and now everything is ok, sorry for disturbing !

       

      Thanks and regards.

    • #17970

      Hi,

      Please try this option http://take.ms/rWNKL

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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