new theme update problem

[laujching]

Hi,

I have found that there is a big gap between the product image and the description in the product page with product gallery after the theme update. Please help.

And also the bundle product seems not working well.

 

 

[Harry]

Thank you for purchase!

Could you help us take a screen shot or send us the link you see the issue. We will take a look and help you solve your problem.

Thanks

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[laujching]

Please find the following screen capture in mobile version, Thankss

 

For the bundle issue, i cannot capture the motion, but you can test it through the following product page. Thanks

http://www.commonfactorstore.com/shop/men/black-basic-causal-short/

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[Harry]

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Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[laujching]

Thanksss so much , what i should do is to replace the zipped folder to existing theme folder ? Thanks

 

[Harry]

You can go to Appearance > Theme > Select other theme > Activate and delete exist Claue.

After that you reinstall new claue.zip you’ve just download.

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[laujching]

okay thnkass so much

[laujching]

Thanks, the gap issue has been fixed. However, the product bundle is not working still after reinstallation, please find the following URL. Thankss

 

http://www.commonfactorstore.com/shop/men/black-basic-causal-short/?attribute_pa_size=s

[Harry]

Hi,

I checked your site and saw product bundle still working normal, it only have issue is (the message display before fly-out mini cart). Do you have same issue?

 

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[laujching]

Thanks for your quick response , the issue is the bundle product is cannot be added to cart. Even the bundle product showed appropriately on product page ,  no item can be added after clicked the add to cart button . Thanks

[Harry]

Can you try clear cache, i check on firefox, chrome, safari and the bundle still can be add to cart.

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[laujching]

Oh sure , let me check later , thanks so much

[Author]

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