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Home › Forums › Themes Support › Claue › Newsletter add mail problem

Topic Resolution: Resolved

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  • This topic has 7 replies, 2 voices, and was last updated 5 years ago by mik.
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    • October 16, 2019 at 4:10 pm #34138
      mik
      Support Expired

      Hi. I have a problem with the newsletter popup. It only allows me to add mails if I am logged in to the backend. If not, it tells me “Ops! Something went wrong.”

      What am I doing wrong?

      Thank you.

    • October 16, 2019 at 5:08 pm #34139
      Harry
      Support Expired

      Hi Mix,

      Please follow this topic http://support.janstudio.net/forums/topic/yith-popup-issue-ops-something-went-wrong/

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • October 16, 2019 at 5:52 pm #34143
      mik
      Support Expired

      Thanks!

    • November 27, 2019 at 4:51 pm #34556
      mik
      Support Expired

      Hi. The solution of line 77 worked for a while. Now it fails again. If I am logged in to the backend, you can sign up for the newsletter. If I’m not logged in, it says something bad happened.

      Any ideas?

      On the other hand, is there a possibility of delaying the appearance of popup about 30 seconds?

      Regards.

    • November 27, 2019 at 9:07 pm #34562
      Harry
      Support Expired

      Hi Mik,

      The issue because you update plugin the code revert so you have to change line 77 again. The plugin author doesn’t fix this bug.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • November 27, 2019 at 9:17 pm #34564
      mik
      Support Expired

      Ok. It works. Thanks!

      And is there a possibility of delaying the appearance of popup about 30 seconds?

      Kind regards.

    • November 27, 2019 at 9:19 pm #34565
      Harry
      Support Expired

      Hi,

      Free version doesn’t support delay to show popup, only premium support show popup after 30s

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • November 27, 2019 at 9:22 pm #34566
      mik
      Support Expired

      Ok, thanks!

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