Home › Forums › Themes Support › Claue › Newsletter letter subscription is not working and missing banners on homepage
- This topic has 11 replies, 3 voices, and was last updated 7 years ago by maureen.
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November 28, 2017 at 3:15 pm #14033
Hi,
When the subscriber subscribe to the newsletter, they are not receiving any subscription confirmation to the registered email address.
Also, some banners are not loaded up on the homepage and Instagram section has disappeared. Tried regenerating new token but it is not working.
Please assist urgently.
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November 28, 2017 at 5:15 pm #14037
Hi Maureen,
Could you send us admin account as private reply. We need more closer check before give you solution.
Thanks
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio -
November 28, 2017 at 9:12 pm #14043
Hi there,
I saw this problem caused by WordPress send mail function, please refer this tutorial to install a require plugin
http://www.wpbeginner.com/plugins/how-to-send-email-in-wordpress-using-the-gmail-smtp-server/
Let us know if you have any difficulty
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November 29, 2017 at 7:14 am #14070
Hi,
Does this mean that correspondence on the website will be used from Gmail?
I’m still seeing issues on the missing banner on homepage and it is not resolved yet. Can you assist urgently? Thanks!
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November 29, 2017 at 1:53 pm #14073
We’ve send this again cos the site has been broken since yesterday and we would really need some good help here please. Thanks
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November 29, 2017 at 5:50 pm #14102
Hi,
I checked your site it now the Instagram Feed ok, did you fix.
You can use SMTP for your server and send email from your server no need gmail http://www.wpbeginner.com/wp-tutorials/how-to-use-smtp-server-to-send-wordpress-emails/
Best regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio-
November 29, 2017 at 6:01 pm #14103
Hi,
The site is not OK, and still not working. There are missing banners and same time, loading has slowed down. The instagram is just a temporary fixed and there’s no carousel movement. We did this pending your investigation on what the issues are. In addition, we’ve to disabled the meta slider which should never be the case.
Please investigate urgently coz we can’t run our web business and having to hold back our campaign.
Thanks
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November 29, 2017 at 6:22 pm #14106This reply has been marked as private.
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November 29, 2017 at 6:30 pm #14110
Hi,
The issue because your tracking code. I temporary deactivate this code, it now the slider ok.
We recommend use this plugin https://wordpress.org/plugins/insert-headers-and-footers/ to put you tracking code.
Best regards
Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio-
November 29, 2017 at 6:57 pm #14117
Thanks Harry. This was recommended / suggested by another developer.
Appreciate the help !
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