Home Forums Themes Support Gecko No photo appears on variable product

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    • #1441

      Hi,

      I have 3 problems.

      1. permalinks is working only on “plain” mode. ie. only works for “www…..product=xy” and not
      “www……..fashion/men/shirt/product=xy”

      2.variable product – when I enter the product page, there is no photo shown, only after I select one of the options. I tried setting an option as deafult ( color – blue). but still no photo is shown. only after I select one of the options, I can see product photo.

      3.in quickview when clicking the image, it takes you to the image direct link (outside of the website). Why doesnt is shows zoom like in normal product page?

       

      Thanks

    • #1442

      Hi,

      Can you send us your temporary admin account as private reply, we will take a look and help you solve.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #1444
      This reply has been marked as private.
    • #1445
      This reply has been marked as private.
    • #1447

      Hi,

      1. You need change follow this  post to change enable permalink on Ngnix

      2. We saw your image so heavy, we recommend you should optimize before upload to server that will help your site faster and increase your site performance

      https://tinypng.com/

      You see we can save 81% after optimize https://monosnap.com/file/h1vfKPYVsJJD0n90MiReurVrDKo75B# with your image

      You can check your system status at http://104.199.70.82/wp-admin/admin.php?page=wc-status

      and try to increase :

      PHP Post Max Size: 200 MB
      PHP Time Limit: 600
      PHP Max Input Vars: 2000

      And fix red notification.

      3. We check and saw the issue, we consider this a task for next update.

      Best regards!

       

       

       

       

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #1475

      1. I dont have nginx, I run my server on normal apache.

      2. I saw that the product you created, “test-product”, is working as it should , ie displaying the photo.

      but my product, “test”, still doesnt show image, even after I changed the image to a small, light image.

      So please guide me on how to create a variable product that displays a deafult image, because the product I created STILL doesnt show a photo by deafult.

      http://104.199.70.82/?product=test

       

      Thanks

    • #1477

      Hi,

      1. You can follow this post to enable permalink http://ahmed.amayem.com/setting-up-pretty-permalinks-in-wordpress-using-htaccess-and-mod_rewrite-on-linux-centos-6/

      2. We check and saw problem with Open Swatch plugin on WooCommerce 2.6.11, we inform this to plugin author, when issue fixed we will release update.

      Best regards

       

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #1479

      2.  ALL my products are variable , that mean I cant publish my website until he fixes this problem. when will he fix it? tomorrow or next month? give me timeline.

      Why do you sell a theme that doesn’t work well with the plugins?

      your DEMO show working variable products,  why do you show a demo that is basically a lie? things do not work like in the demo.

      I really do not understand it.

    • #1481

      Hi,

      We are sorry because inconvenience.

      This is bug of with latest version of WooCommerce and they’ve just release new version some day ago.

      We promise to fix this bug in this week and release soon. Now you still can upload your product.

      Hope you understand.

      Thanks

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #1495

      I understand

      Thanks

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