Notation for all their resolved forum tickets?

[hostingames]

Hi,

Why not set up an e-mail, directly after closing a ticket on the forum, which will ask the user if he was satisfied or not satisfied and provide comments.
Do you add a function? Send an invitation to participate in the survey This automation sends a note e-mail 24 hours after the resolution of a ticket on the forum. Users receive a scoring request for all their resolved forum tickets.

 

Ps:I share the new bbPress plugin Members only

bbPress Members Only

 

Thank you

[Foster]

Hi,

I will take your idea as a feature request and report to Dev Team to see any solution they can do to make it through, but I can not sure it will available in next update or not.

Hope you understand this matter, thank you so much for understanding.

[hostingames]

Hi,

it’s really a very interesting function
will be nice to have, the function

Thank you

[hostingames]

Hi,

Here is an example of mail

 

##- Please type your reply above this line -##
Hello Client,

At Support we love to hear what you think of our customer service. Please take a moment to answer one simple question by clicking either link below:

How would you rate the support you received?

Good, I’m satisfied <– here link

Bad, I’m unsatisfied <– here link

Not solved yet?

The message you add to your feedback will not be forwarded as a reply. If you’d rather talk to your Help Officer hostingames again, you can do that by replying to ticket 940178

Here’s a reminder of what your ticket was about:

 

Thank you

[Foster]

Thank you, I will take your idea to our dev team to check.

[hostingames]

HI,

Do you plan to add our idea?

Thank you

[Foster]

Hi,

I’m sorry, I have discussed with our dev team, now we don’t have any plan for this feature. Please hire some freelancer to help you make this.

Hope you understand.

[hostingames]

Just by adding an email on your template?

[hostingames]

Hi,

I pay you for having the features here?

Here is an example of mail

##- Please type your reply above this line -##
Hello Client,

At Support we love to hear what you think of our customer service. Please take a moment to answer one simple question by clicking either link below:

How would you rate the support you received?

Good, I’m satisfied <– here link

Bad, I’m unsatisfied <– here link

Not solved yet?

The message you add to your feedback will not be forwarded as a reply. If you’d rather talk to your Help Officer hostingames again, you can do that by replying to ticket 940178

Here’s a reminder of what your ticket was about:

Thank you

[Foster]

Hi,

I’m so sorry, at this moment we can’t do it, you can hire some freelancer on Envato forum https://forums.envato.com/c/project-making/am-looking-for

Hope you understand our situation.

Thank you

[hostingames]

Hello,
I prefer working with you to add the function
Thank you

[Author]

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