Now missing Facebook properties when sharing shop links

[consciouscrafties]

Hello,

Since moving to your theme I have lost the facebook open graph properties I had when sharing vendor shops.

Facebook used to pick up the shop banner image, shop name and shop info.

But now all we get is this! (see screenshot)

Please help asap as vendors are NOT happy!

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[Harry]

Hi,

Please use plugin Yoast Seo to fix this issue. https://kb.yoast.com/kb/warning-fb-app-id-hasnt-been-included-in-the-meta-tags/

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[consciouscrafties]

Hi Harry,

I have finally created the facebook app and added the app key as per Yoast’s instructions, but sharing shop links on Facebook still does not display the banner image, shop name and shop info. I have tried debugging several times in facebook debugger too.

Here’s an example shop url:

https://www.consciouscrafties.com/Crafties/shirleys-pencil-art/

How have other Claue customers overcome this?

Many thanks,

Karen

[Harry]

Hi Karen,

1. I try share your link on my facebook and it show like this http://take.ms/VgjLW

2. Please paste your link to https://developers.facebook.com/tools/debug/sharing/?q=https%3A%2F%2Fwww.consciouscrafties.com%2FCrafties%2Fshirleys-pencil-art%2F

If still have issue please click on “Scrape Again” button

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[consciouscrafties]

Hi Harry,

Yes that’s incorrect. That is the home page image not the image from the vendors shop banner. I’ve obviously used the debugger tool over and over again hoping it eventually pics up the vendor shop banner image. It also says ‘Beautiful Handmade Gifts’ but should have the vendors shop name here, along with their shop description. So now I’m using Claue, every single vendor on the site gets exactly the same image when sharing their own shops on Facebook. Which is awful, as we used to have the vendors banner image, shop name, shop description on the share.

I previously using the following themes:

Kleo, Social Marketplace, Storefront and all of these themes displayed the vendors shop details rather than a generic image for all shops and incorrect text.

Hope that explains it better 🙂

Karen

[Harry]

Hi Karen,

Please try add below code to claue-child > functions.php

add_action( 'wp_head', 'remove_my_action' );
function remove_my_action(){
  remove_action( 'wp_head', 'jas_claue_social_meta' );
}

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[consciouscrafties]

Hi that broke my site sadly 🙁

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[Harry]

Hi Karen,

Please try below code

add_action( 'wp_head', 'remove_meta_share' );
function remove_meta_share(){
  remove_action( 'wp_head', 'jas_claue_social_meta' );
}

Make you copy code at this topic don’t copy code from email.

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[consciouscrafties]

Hi Harry thanks for tip about copying from the thread instead of the email. It didn’t break my site but didn’t add the vendor banner image, shop name or description after repeatedly re-scraping in the facebook debugging tool. Any other ideas how to add the Facebook Open Graph data?

Many thanks,

Karen

[Harry]

I add my code to my site it still work well. Could you send me the FTP account. I will check the code, if have issue i will revert with FTP.

Thanks

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[consciouscrafties]

This reply has been marked as private.

[Harry]

Hi Karen,

I see these code exist on functions.php so when you add more it cause the issue.

I check again and see you’re using Yoast Seo to config social share. Please contact Yoast Seo support team for this issue.

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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