On Hold Orders

[Rahim]

Hi,

When the customer makes order but doesn’t pay his/her payment my wordpress dashboard

doesn’t show that pending order,

But when I go to Orders ( I mean the complete list ) I see that pending order.

And also the customer doesn’t get an email for the pending order

Rahim Vaziri
CEO & Founder at Look.ir

[Rahim]

This reply has been marked as private.

Rahim Vaziri
CEO & Founder at Look.ir

[Rahim]

This reply has been marked as private.

Rahim Vaziri
CEO & Founder at Look.ir

[Rahim]

This reply has been marked as private.

Rahim Vaziri
CEO & Founder at Look.ir

[Harry]

Hi,

You can follow this article https://docs.woocommerce.com/document/email-faq/ or use a plugin https://docs.woocommerce.com/document/automated-follow-up-emails-docs/follow-up-email-tutorials/follow-up-email-pending-orders/

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[Rahim]

This reply has been marked as private.

Rahim Vaziri
CEO & Founder at Look.ir

[Harry]

Hi,

Could you try clear cache of browser? I’m not sure this issue, it issue of WooCommerce. We don’t have experience about this issue.

Kind regards!

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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