Home Forums Themes Support Claue Ordes tracking page

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    • #13679

      Hi! Could you help me with the following problems?

      The orders tracking page does not look good on mobile devices, attached screenshot.

      Can I change the url of this page? I modified in the page but I don’t know how it modifies the link in the menu of “My account”

      Thank you very much!!

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    • #13687

      Hi,

      Could you please provide me a temporary admin account to take a closer look on this issue?

      • #13718
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    • #13738

      Hi,

      I tried account you sent but can’t access your site.

      1. You can add custom css in Claue > Theme Option > General Layout > Custom CSS to fix issue on mobile

      @media only screen and (max-width: 414px) {
      .woocommerce form.track_order .form-row-first, .woocommerce form.track_order .form-row-last {
      width: 100%;
      float: left;
      }
      }

      2. You can change link by edit slug to “orders-tracking”
      https://monosnap.com/file/UGpcoGxySLH9d606gdKBgKwyBJaWvJ

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

      • #13822

        Hi!

        Sorry I don’t know what it happen with the user. If you need it I will try to solve.

        1. Thank you, the page of the orders tracking is perfect!
        2. Sorry, my question about de link was where can I change de link in the menu of my acount. If I change the link in the page (where you tell me), in the menu doesn’t work because I don’t change de link, attached screenshot.
        3. I would like to in the details of products don’t show SKU and categories (I only want to show tags) Would be it possible?

        Thank very much!!

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        • #13860

          Please, other question: could you tell me how can I do in order to a pop-up appears when customers are scroll to middle page or after 5 seconds?

          In the theme I have to add css or javascript.

          Thank very much!!

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    • #13872

      Hi,

      2. I checked the link https://www.muchasmascosicas.es/orders-tracking/ it still work well. You don’t need to change the link under my account

      3. You can add custom css to hide SKU and Categories in Claue > Theme Option > General Layout > Custom CSS

      .product_meta .sku_wrapper, .product_meta .posted_in {display: none;}

      4. Sorry free version doesn’t support this feature, you can upgrade to premium version to have it https://yithemes.com/themes/plugins/yith-woocommerce-popup/#tab-free_vs_premium_tab

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

      • #13879

        Hi,

        2. I changed the URL like as you told me, but now in the menu my account don’t work the link. The new URL is

        Seguimiento de tu pedido

        3. Perfect

        4. Please could you tell me a CSS or JavaScript code in order to chage it?

        Thank you very much!!!

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    • #13885

      2. Please add below code to functions.php in claue-child

      4. Sorry it is feature of plugin, it control by plugin and need more code, it have to edit code in plugin we can’t do it. Hope you understand for us.

      Regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

      • #13887

        Hi,

        Thanks for your quick response.

        2. I don’t know what is a claue-child, how have I do it?

        4. Ok, no problem.

    • #13889

      Hi,

      The child theme included in the package you download from ThemeForest (claue-child.zip)

      You can install via Appearance > Theme > Add new like install parent theme.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

      • #13942

        Thank you very much!!! It works perfect!

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