Home Forums Themes Support Gecko Preview Error on Mobile Device

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    • #2219

      Hi,

      on reviewing the products on mobile device the product images get stuck on tapping on color swatch . when the user press another image the first image return to normal with the selected image color. During stuck time user is unable to add to cart or wish list please see the attached image error in preview

    • #2221

      Hi,

      1. The issue with image color swatch because have flip thumbnail it get second default image in gallery when mouse over, when mouse out the image will change as color swatch image.

      2. You can hide product attribute when touch on mobile by add custom css in JanStudio > Theme Option > General > Custom CSS

      @media only screen and (max-width: 736px) {

      .product-image .product-attr, .product-image:hover .product-attr { display: none;}

      }

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #2274

      issue is still the same

    • #2282

      Hi there,

      This problem was solved, please check

    • #2287

      Please go to my site and NOW i am unable to use color swatch option on any device including laptop.. I have to select a color and click somewhere else for the image to adjust . color swatch was the only reason to selct this theme

    • #2291

      Hi,

      If you want color swatch run on product listing, we have to help you remove hover effect (quickview, add to cart, add to wishlist) and flip image on mobile.

      Do you agree?

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

      • #2472

        if that is the solution on mobile devices than please do

    • #2477

      Hi,

      You can update theme to latest version 1.3.5 to fix issue with color swatch on mobile.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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