Hello,
We have an urgent problem.
The current VAT of 16% is not calculated and displayed correctly. It should show the VAT of the total amount (including shipping costs), but it is shown without shipping costs.
So we either don’t want to show the VAT in numbers and just write that it is inclusive of the legal VAT or we write down the correct amount (which unfortunately doesn’t work).
Here you can see how it looks like at the moment: https://prnt.sc/tx2u7a
That would be option one (without the total oft the VAT): https://prnt.sc/tx2usd
And that would be option two (with the right amount): https://prnt.sc/tx2v7c
Do you have any solution, tools or something like that?
ALSO VERY URGENT:
We also have a problem with the automatic coupons. We use them for the discount regarding the 16% VAT.
Sometimes the discount is not used automatically. Lately it happened quite often when paying with Paypal express.
I hope you can help us quickly.
With kind regards,
Pia
.
