Home › Forums › Themes Support › Claue › Problems with import demo design

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    • November 26, 2022 at 6:05 pm #43537
      Knudsen

      Hey,

      I just bought the design and elementor data in the Claue plugin. However, I can’t figure out where to find the demo designs.
      I basically can’t find the demo designs anywhere. I have tried both Chrome and Edge browser. When I import sample data from the Claue plugin a pop-up comes up after a few secounds saying that important has been made but there is still the installation-circle in the baggrund.

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    • November 26, 2022 at 6:25 pm #43539
      Harry
      This reply has been marked as private.

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • November 26, 2022 at 6:34 pm #43540
      Knudsen

      Hello,

      Thank you so much for your reply. This seems a bit complicated. Is it something you can do, sense you already have access to my website backend?
      I will be using WP bakery

      Thank you so much

    • November 26, 2022 at 8:50 pm #43541
      Knudsen

      I have just been in contact with the hosting company, and they asked the following:

      “It does not show any error message that can help us troubleshhoot. Also on the given paste, the customer has been asked to download the duplicator package. However they have also mentioned that the server doesn’t give permission to import sample data. Hence can the customer ask more details about that and how they have endedup on that conclusion? Does it something to do with some unopened ports that we have? Or they may have been another trigger?”

      I send them your reply + the picture that I also attached my first message

    • November 26, 2022 at 9:09 pm #43542
      Knudsen

      I just tried the following guide because one.com said that might help:

      https://help.one.com/hc/da/articles/115005594045

      If i cant get the demo designs in, then I properly will have to ask for a refund..

    • November 27, 2022 at 12:27 am #43543
      Harry

      I help you imported demo, it work when i deactivate One’s plugin on your site.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • November 27, 2022 at 12:30 am #43544
      Knudsen

      Thank you so much! Really appreciate it 🙂

      I just tried to login, but I can’t do it now. Do you want me to reset my password?

    • November 27, 2022 at 1:14 am #43545
      Knudsen

      Found a solution. Thank you so much for your help 🙂

    • November 27, 2022 at 7:28 am #43546
      Harry

      You’re welcome.

      Have a nice weekend!

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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