Problems with WC marketplace

[JordiL]

JanStudio Author
11 minutes ago Flag
Hi,

Thank you for choosing our theme and your kind words!

Could you please create new topic at our support forum http://support.janstudio.net/forums/forum/themes-support/claue/ with details of your issue, your site url and temporary admin account. Our support team will check and help you solve problem.

Thanks

<hr />

Hello,

Your theme works perfectely with “wo commerce” plug-in, for exemple I can create products and add pictures of them.

When I install “WC marketplace” plug in I can not create products put name and save, and I can not add pictures for the product page.  The same problem with pages and post. Can you help me?

I give you a temporary account:

Thank you very much

[Harry]

Hi,

The account you send don’t have permission to create new product or go to backend so we can’t check. Could you change permission for the account.

Thanks

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[JordiL]

This reply has been marked as private.

[Harry]

Hi,

Please contact with your hosting support to help you upgrade PHP version http://take.ms/DfcYF. Maybe the plugin WC Marketplace doesn’t work with current PHP version on your site.

Let me know if the issue solve or not after you update PHP.

Best regards

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

[JordiL]

Hello Harry,

 

You are right. Marketplace doesn’t work with current PHP version. I’ve new hosting with PHP updated and works perfectly.

 

Thanks

[Harry]

Feel free contact us again if you need more help.

Have a nice day!

Harry
Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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