Product bundle dose not work

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Tagged: bundle, add to cart

This topic has 18 replies, 2 voices, and was last updated 3 years, 11 months ago by Harry.

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- January 17, 2021 at 2:12 pm #40051
  
  kabummmm
  Support Expired
  
  Hello!
  
  When I click the bundle’s add to cart button nothing happen. It can’t add it to cart and the cart pop up empty
  
  Can you please help me solve this issue?
  
  Thanks!
- January 17, 2021 at 6:27 pm #40054
  Harry
  Support Expired
  Hi,
  
  Thank you for choose our theme.
  
  I check your site and see error js “Uncaught TypeError: window.pixelStatus is undefined” https://prnt.sc/wzj5df
  
  Please fix the issue relate to pixelStatus.
  
  Kind regards
  - This reply was modified 3 years, 11 months ago by Harry.
  Harry
  Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio
- January 17, 2021 at 6:48 pm #40057
  
  kabummmm
  Support Expired
  
  Thanks for you the theme! I really like it so far!
  
  I was working with the child theme maybe that cause this “Uncaught TypeError: window.pixelStatus is undefined” , but now as i see its ok.
  
  So can you suggest something for the bundle problem?
  
  Thanks for the help!
- January 17, 2021 at 7:19 pm #40058
  
  Harry
  Support Expired
  
  Thank you for your kind words!
  
  I see the error wp-admin/admin-ajax.php [HTTP/2 500 Internal Server Error 3055ms] https://prnt.sc/wztzua
  
  Please check this.
  
  Kind regards
  
  Harry
  Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio
- January 18, 2021 at 1:32 pm #40059
  
  kabummmm
  Support Expired
  
  Unfortunately, I’m not really find anything about this. Can you give me some more details, where sould i start this debugging?
  
  My website is currently pending at barion they haven’t accepted my site yet. Can this couse that kind of problem?
  
  Thank you!
- January 18, 2021 at 1:54 pm #40060
  
  Harry
  Support Expired
  
  I’m not sure what cause issue, please try deactivte plugin one by one and check.
  
  Kind regards
  
  Harry
  Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio
- January 18, 2021 at 2:19 pm #40061
  
  kabummmm
  Support Expired
  
  I can see this error on my site, so im check. Or im in a wrong view?
  
  And this server error cause the bundle problem?
- January 18, 2021 at 2:58 pm #40062
  
  kabummmm
  Support Expired
  
  i mean..i can’t see
- January 18, 2021 at 5:51 pm #40065
  
  Harry
  Support Expired
  
  Hi,
  
  The error message will show when you click on Add Bundle to Cart.
  
  Kind regards
  
  Harry
  Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio
- January 20, 2021 at 8:31 am #40097
  
  Harry
  Support Expired
  
  Hi,
  
  Please try install plugin Simple SSL and turn on all option of this plugin https://prnt.sc/x91q97.
  
  Sometime the issue with ajax has when you change from http to https.
  
  Kind regards
  
  Harry
  Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio
- January 20, 2021 at 12:16 pm #40104
  
  kabummmm
  Support Expired
  
  YEPP! IT WORKS!! 😀
  
  I’m really appriciate your help and support! Have a great day!
- January 20, 2021 at 1:02 pm #40105
  
  kabummmm
  Support Expired
  
  ….unfortunately after some changes it not worked again. I resave the settings of the SSL plugin and it started work again.
- January 20, 2021 at 1:09 pm #40106
  
  Harry
  Support Expired
  
  Does it working now? I check the product you set with bundle but you remove child product of bundle.
  
  Harry
  Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio
- January 20, 2021 at 1:15 pm #40107
  
  kabummmm
  Support Expired
  
  It is working on the page what i have linked before. But now i have started make bundles on other products and there it does the same issue, for example:
  
  Apple Watch Szilikon Szíj Fekete
  
  But the other is working:
  
  Apple Watch Leather Loop Kék
- January 20, 2021 at 4:49 pm #40109
  
  Harry
  Support Expired
  
  Please try turn off and turn on option of SSL plugin after you setup product.
  
  Kind regards
  
  Harry
  Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio
- January 24, 2021 at 12:38 pm #40164
  
  kabummmm
  Support Expired
  
  i tried to activate-deactivate in every order and every option of the ssl plugin but unfortunalty the bundle only works on some product pages on the others it does the some empty cart error
  
  can you suggest something else how we could fix it? Thnks
- January 24, 2021 at 5:13 pm #40166
  
  Harry
  Support Expired
  
  Hi,
  
  I check now both product work well https://smartwatcherz.hu/termek/apple-watch-szilikon-szij-fekete/ and https://smartwatcherz.hu/termek/apple-watch-leather-loop-kek/
  
  Is there any product it not work?
  
  Harry
  Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio
- January 24, 2021 at 5:58 pm #40168
  
  kabummmm
  Support Expired
  
  Well….strange but now everything seems is ok for me aswell! I hope it will work later. The ssl options now is this:
  - January 24, 2021 at 5:59 pm #40169
    
    Harry
    Support Expired
    
    Thank for share your screen setting. Hope it work well all.
    
    Have a nice Sunday!
    
    Harry
    Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio
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