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Home › Forums › Themes Support › Gecko › Product category

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    • September 4, 2020 at 3:28 am #38344
      imran_khan_samir
      Support Expired

      Why I can’t add new product category(https://prnt.sc/ub4bzk)?

    • September 4, 2020 at 7:19 am #38345
      Harry
      Support Expired

      Hi,

      I think the issue related to database like the issue can’t upload image.

      Please contact to hosting supporter to help you.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • September 4, 2020 at 7:23 am #38346
      Harry
      Support Expired

      Please suggest hosting support these topic

      https://wordpress.stackexchange.com/questions/226245/could-not-insert-term-into-the-database

      https://wordpress.stackexchange.com/questions/304016/image-upload-to-media-library-fails-folder-wont-create-database-insert-fail

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • September 7, 2020 at 12:31 am #38380
      imran_khan_samir
      Support Expired

      Hosting provider told me, adjustments needed to be done on themes database tables

      How can you add AUTO_INCREMENT on the WordPress database table?

      Attachments:
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    • September 7, 2020 at 9:19 am #38384
      Harry
      Support Expired

      Hi,

      This issue related to WordPress database not theme database

      Please go to Hosting Cpanel > PhpMyadmin > https://prnt.sc/ucq9ea

      Edit databasse > wp_term > struture > term_id > Change https://prnt.sc/ucqa8h

      and check in A_I (Auto Increment) https://prnt.sc/ucqaub

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • September 7, 2020 at 10:18 pm #38385
      imran_khan_samir
      Support Expired

      Getting query error!

      Can you please adjust the database for the theme? Because I can’t move on with these issues!!!!!!!!!!!!!!!!!!!!!

      Attachments:
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    • September 8, 2020 at 12:17 pm #38392
      Harry
      Support Expired

      Hi,

      i help you fixed the issue with database by import new database.

      Kind regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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