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    • July 9, 2017 at 6:34 pm #6285
      joy0043

      Hello there,

      I am facing this problem from today morning. Product details page is not loading in mobile phone. Please help me by fixing the glitch. And please suggest me how can i faster my site.

      Thanks in advance.

    • July 9, 2017 at 8:03 pm #6287
      Harry

      I check your site sometime it work ok, sometime display white blank screen.

      Could you send us admin account as private reply. We will take a look and help you solve your issue.

      Thanks

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

      • July 9, 2017 at 8:33 pm #6288
        joy0043
        This reply has been marked as private.
    • July 10, 2017 at 10:55 am #6292
      Harry

      Sorry for late reply. I check your site many time. Sometime it loaded, sometime white blank on both Desktop and mobile. Maybe it cause by over RAM, CPU of server, could you contact with hosting provider about this.

      Regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • July 10, 2017 at 12:26 pm #6298
      joy0043

      I talked to our hosting provider. Everything is fine from their end. Please Help me to get rid of this. 🙁
      Another issue is heading up now, My shop page is not loading from gecko theme.

      N.B: I am using ‘W3 Total Cache’ plugin for optimizing my site. Could you please check it is an issue.

    • July 10, 2017 at 4:16 pm #6306
      Harry

      Do you use any Cloud CDN service? Now I can’t access your page “The connection has timed out”.

      If you still can access your Dashboard please try to deactivate  Total Cache and clear cache

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • July 10, 2017 at 5:44 pm #6313
      joy0043

      No, I don’t.
      Ok, I have uninstalled and deleted all the w3 total cache file from my webserver, but still I am having the following problem.

      1. Homepage is not loading in the mobile phone.
      2. Site is also slow in the desktop.
    • July 10, 2017 at 6:25 pm #6314
      Harry

      Can you open your site on another computer and view your site as guest?

      Yesterday, i still can access your site but today can’t.

      Could you try these topic to fix

      https://wordimpress.com/fixing-w3-total-caches-white-screen-of-death/

       

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

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