Home Forums Themes Support Claue Product variation tooltips not working

Topic Resolution: Resolved
Viewing 10 reply threads
  • Author
    Posts
    • #13230

      Hi, we have an issue with a tooltip that should be displayed over the variation swatch on hover. It does’t show up – does it have to be activated somewhere?

      Here is the link: http://cclinic.sk/produkt/rms-un-cover-up/

      Thanks!

    • #13250

      Hi,

      I saw PHP version on your site it now 5.5.38 while WooCommerce required PHP version 5.6 and higher.

      Please contact with your hosting provider to help you upgrade PHP version.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #13281

      We upgraded the PHP and everything works fine now, thanks!

    • #19208

      Hi Harry,

      The tooltip is not disappearing even when the size is clicked and selected. Refer image below. Any solution?

      • #19215

        @mike please send us your site url to check.

        Thanks

        Harry
        Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #19220
      This reply has been marked as private.
    • #19247

      @mikestar I checked on your site it still work well http://take.ms/xIAkr please try clear your browser cache and check again.

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #19254

      If you notice the screenshot you shared, the size S is selected. However the tooltip is still being displayed. On demo site, If you select(click) the size then the tooltip disappears.

      This is not on high priority for us to fix it immediately, but it would be great if we can fix it. Pls let me know if you find any solution

    • #19294

      Hi Mike,

      You mean you want the tooltip disappear when mouser out and appear when mouse over?

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #19310

      You mean you want the tooltip disappear when mouser out and appear when mouse over?

      Yes, that’s how its in the demo site.

    • #19334

      Hi,

      Please add below code to Claue > Theme Option > General Layout > Custom CSS

      .swatch__list--item.is-selected .swatch__tooltip { display: none;}

      Best regards

      Harry
      Premium Wordpress themes and plugins, Best WooCommerce theme https://themeforest.net/user/janstudio/portfolio?ref=janstudio

    • #19345

      This worked. Thanks

Viewing 10 reply threads

You must be logged in to reply to this topic.